ReScore Reviews™ (22)

ReScore
Overall Rating 4.6363605/5Overall Rating 4.6363605/5Overall Rating 4.6363605/5Overall Rating 4.6363605/5rating 4.6363605
Original
Overall Rating 1.95455/5rating 1.95455rating 1.95455rating 1.95455rating 1.95455
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Patricia G. on 09/25/2017
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"Hudson Hyundai "
Good service experience but don't try to us sell me during a recall.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/25/2017 07:22 PM
Sara W. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous, helpful employees"
Yes
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/25/2017 05:48 PM
Verified Customer on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, Professional service"
Great service dept
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/24/2017 01:03 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/25/2017

Thank you for your feedback. These reviews good or bad give us a better idea of what we need to improve on.  I would like the opportunity to speak with you more about your last Service Visit, and hopefully restore your faith in Jim Hudson Hyundai. Please take a moment and contact me.

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

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Morgan M. at Jim Hudson Hyundai responded on 09/25/2017

Thank you for your five stars! We look forward to working with you again in the future! Sorry for the previous response, my mistake! 

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Verified Customer on 09/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pleasant and courteous "
They did a good job, just took a little longer than I thought it would.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/23/2017 06:48 AM
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Morgan M. at Jim Hudson Hyundai responded on 09/25/2017

Thank you for your feedback. These reviews good or bad give us a better idea of what we need to improve on.  We have recognized long wait times to be a problem and are making changes to help resolve the issue!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Teresa F. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always quick, and friendly. I really appreciate everything they do at the service center. Couldn't ask for better customer service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/22/2017 06:30 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/25/2017

Thank you for your five stars! We look forwad to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

, T. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful "
Excellent service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 11:45 AM
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Morgan M. at Jim Hudson Hyundai responded on 09/22/2017

Thank you for your five stars! We look forward to working with you again in the future!


Morgan Miller
Customer Relations Manager
803.799.1234. ext.1316
mmiller@jimhudson.com

Gregory L. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Great Service"
Doing what it takes to keep their customers satisfied.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 11:14 AM
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Morgan M. at Jim Hudson Hyundai responded on 09/22/2017

Thank you for your five stars! We look forward to working with you again in the future!

Morgan Miller
Customer Relaitons Manager
803.799.1234. ext. 1316
mmiller@jimhudson.com

Steven S. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continuing to come back"
Every time is a breeze, dropped off and got my "it's ready" call. Seemless service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 06:04 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/22/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Walter W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Factory Recall"
It was done when I stopped by and as always it was nice to have my car washed!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 02:36 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/22/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Burley K. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"*****"
Mine
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 12:35 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/21/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Robert F. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Awesome customer service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/21/2017 09:13 AM
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Morgan M. at Jim Hudson Hyundai responded on 09/21/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Wade P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Work completed as promised.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/20/2017 10:21 AM
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Morgan M. at Jim Hudson Hyundai responded on 09/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

Morgan Miller
Customer Relations Manager
803.799.1234. ext. 1316
mmiller@jimhudson.com

Verified Customer on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly"
Good
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 10:13 AM
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Morgan M. at Jim Hudson Hyundai responded on 09/20/2017

Thank you for your feedback! We look forward to working with you again in the future!

Morgan Miller
Customer Relations Manager
803.799.1234. ext. 1316
mmiller@jimhudson.com

Vera W. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A great Service Advisor and a great mechanic."
Excellent
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 08:28 AM
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Morgan M. at Jim Hudson Hyundai responded on 09/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Timely and courteous.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 03:28 AM
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Morgan M. at Jim Hudson Hyundai responded on 09/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Christopher C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NIce service department always something to drink & a great lobby to wait in. I have been doing business with this dealership for years and hope too for many more..."
The Staff is friedly and knows me by name. I am always greeted quickly and my needs are taken care in a timely matter
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:29 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"None"
Exceptional customer service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:26 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Cynthia B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did what they said in reasonable time "
Excellent service
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 01:15 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Jessica H. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Excellent Service"
Chris never disappoints!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 12:54 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

Billie L. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and Professional"
Chris Thompson and the entire service team at Jim Hudson do an excellent job. I would highly recommend!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 12:33 PM
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Morgan M. at Jim Hudson Hyundai responded on 09/20/2017

Thank you for your five stars! We look forward to working with you again in the future!

 

Morgan Miller
Customer Relations Manager
Jim Hudson Hyundai
mmiller@jimhudson.com

803-799-1234 ext. 1316

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