JRS Auto Repair is a family owned Automotive Repair and Maintenance facility in Laurel, MD. We offer full service on all makes and models. We believe in giving each customer peace of mind by providing dealer quality at affordable prices. Our goal is to inform each and every person how their vehicle health is and should be. JRS Auto Repair is a family owned Automotive Repair and Maintenance facility in Laurel, MD. We offer full service on all makes and models. We believe in giving each customer peace of mind by providing dealer quality at affordable prices. Our goal is to inform each and every person how their vehicle health is and should be.
Verified Customer
This is my first experience with JRS Auto Repair. I found them by searching Google for Repair Shops in Laurel, MD. I picked them because they had the best reviews. Starting with my first phone call to the shop I had an excellent experience with the JRS staff. The receptionist did a great job of explaining the service process to me. I've dealt with a lot of Auto Repair shops over the years and usually after speaking with a mechanic or manager I leave feeling like I've been hustled or that they're just trying to find things to increase the cost of the service. I honestly didn't feel that way with JRS. They explained my options clearly. When I picked my truck up the mechanic made a point to come up to the front desk, greet me and show me the worn wheel bearing hub that needed to be replaced. The work I needed was pricey, but from what I researched I didn't feel as if I was being over-charged. They charge about $40-something to diagnose your issue but waive the fee if you allow them to repair your vehicle. The most important part for me was the warranty I got on the equipment, fast turnaround time, and the fact that I didn't leave their shop feeling like I just got screwed or hustled. Overall, I am very likely to do business with JRS again.