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Keffer Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,394 Reviews)
67
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Score Details

5 stars
76%
4 stars
11%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
292
Total ReScores™
4.5
ReScore™ Average
67
Net Promoter Score ®

Business Details

About

Keffer Hyundai is located near Charlotte, NC in Matthews, NC. A well-maintained vehicle is more efficient, safer, and simply more fun to own and drive. Call us today to schedule your next service visit! We are here to help. Keffer Hyundai is located near Charlotte, NC in Matthews, NC. A well-maintained vehicle is more efficient, safer, and simply more fun to own and drive. Call us today to schedule your next service visit! We are here to help.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(704) 714-4700
Closed
Business Hours

Business Hours

Mon
6:00 AM - 8:00 PM
Tue
6:00 AM - 8:00 PM
Wed
6:00 AM - 8:00 PM
Thu
6:00 AM - 8:00 PM
Fri
6:00 AM - 8:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
9010 E. Independence Blvd Matthews, NC 28105
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,394 Reviews)
Write a Review
Recent Reviews
TC
gravatar
TOMESHA C.
Charlotte, NC
2011 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/17/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Could have been better
I was satisfied that the problem was diagnosed accurately but the servic needs work, I was not provided with a loaner vehicle while my car was been repaired and my calls where not returned in reference to the completion of my vehicle I was always told they were busy and would call back and never did not being provided a loaner was a huge inconvience and the call back needs work.
Not Recommended
Shawn H., Fixed Operations Director from Keffer Hyundai responded on 06/19/2014 08:33 AM

Ms. Caldwell,
Thannks for your buisness. Sorry we were out of loaners on the day you came in for service. However, glad to hear that Reese your tech did his job correcty the first time.

Shawn Howard
Fixed Operations Director

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