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Keffer Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,394 Reviews)
67
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Score Details

5 stars
76%
4 stars
11%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
292
Total ReScores™
4.5
ReScore™ Average
67
Net Promoter Score ®

Business Details

About

Keffer Hyundai is located near Charlotte, NC in Matthews, NC. A well-maintained vehicle is more efficient, safer, and simply more fun to own and drive. Call us today to schedule your next service visit! We are here to help. Keffer Hyundai is located near Charlotte, NC in Matthews, NC. A well-maintained vehicle is more efficient, safer, and simply more fun to own and drive. Call us today to schedule your next service visit! We are here to help.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(704) 714-4700
Closed
Business Hours

Business Hours

Mon
6:00 AM - 8:00 PM
Tue
6:00 AM - 8:00 PM
Wed
6:00 AM - 8:00 PM
Thu
6:00 AM - 8:00 PM
Fri
6:00 AM - 8:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
9010 E. Independence Blvd Matthews, NC 28105
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,394 Reviews)
Write a Review
Recent Reviews
DF
gravatar
Dana F.
Charlotte, NC
2007 HYUNDAI TUCSON
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2014
verified customerVerified Customer
Category: Service
terrible customer service
I have never had good experiences here. They do not return calls when they say they will and do not honor appointment times. I had two bad experiences in 2 weeks, will not be going back.
Not Recommended
Shawn H., Fixed Operations Director from Keffer Hyundai responded on 08/06/2014 08:00 AM

Dana,
Sorry to hear about your bad experience with our service dept. This is for sure not how we except our staff to treak our customers. Please let me know if I can ever be of help in the future.

Shawn Howard
Fixed Operations Director

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