Keith Hawthorne Hyundai


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

680 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
93% Would Recommend
100% Business Response
Latest Review 4 days ago
Laura L. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service manager is great!"
Service manager explained everything, cost and how long it would take....
Waiting room was neat and clean. overall good experience.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 01:15 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/20/2017

THANK YOU FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS 

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ease of getting an appointment on Saturdays"
Very efficient and courteous.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/20/2017 12:04 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/20/2017

THANK YOU SO MUCH FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emergency service needed on road trip"
Friendly, courteous. Service was outstanding, I needed emergency attention and was from out of town, all associates treated me as if I were a local customer. Very impressive service team.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 08:54 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/20/2017

WE APPRECIATE THE KIND WORDS, EVEN IF YOU ARE ON THE ROAD YOU ARE ALWAYS WELCOME AND TREATED LIKE FAMILY AT KEITH HAWTHORNE HYUNDAI/GENESIS

Johnny H. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff "
Peace of mind knowing you can trust work to be done.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:12 PM
Charles F. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent costumer service!!!"
They're caring, helpful, fast and they also make sure everything it's ok with my car!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:31 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/20/2017

YOU ARE VERY WELCOME AND WE APPRECIATE THE FACT THAT YOU CHOSE KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS, YOU COULD HAVE WENT ANYWHERE BUT YOU CHOSE US!

Verified Customer on 09/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine Maintenance "
It's was overall good service, I just wished they would have told me about the wait on the car and also I wished they would have checked the tire pressure so I wouldn't have had to return the next day.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 06:24 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/19/2017

WE APOLOGIZE AND WE WILL INSURE THAT THIS IS NOT MISSED ON YOUR VEHICLE OR ANYONE ELSE DURING YOUR SERVICE VISITS IN THE FUTURE AND WE THANK YOU FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my opinion"
waiting area is on the small size...,it would be great to have a play room
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/15/2017 05:46 AM
Keith C. at Keith Hawthorne Hyundai responded on 09/15/2017

WE UNDERSTAND YOUR CONCERN AND WE WILL LOOK INTO PROVIDING A PLAY AREA OR ACTIVITY AREA FOR SMALL ONES
THANK YOU FOR BEING A LOYAL KEITH HAWTHORNE HYUNDAI/GENESIS CUSTOMER

HERB L. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good vibes"
Everybody was friendly, smiled and made eye contact which means a lot
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/14/2017 08:42 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/15/2017

THANK YOU FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS

Brian S. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, reliable service "
I brought my car in for an inspection. I was told that I needed some windshield wipers. In a short period of time, they replaced the wipers and finished the inspection. I continue to be a satisfied customer.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:32 AM
Keith C. at Keith Hawthorne Hyundai responded on 09/15/2017

THANK YOU FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS

Jeffrey F. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people and good service. "
Very pleased - Keith Cheatham will take care of you!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/13/2017 08:00 AM
Keith C. at Keith Hawthorne Hyundai responded on 09/13/2017

THANK YOU SO MUCH FOR THE VOTE OF CONFIDENCE, MY GOAL IS TO PROVIDE YOU WITH EXCELLENT CUSTOMER SERVICE ON BEHALF OF KEITH HAWTHORNE HYUNDAI/GENESIS, WE LOOK FORWARD TO TAKING CARE OF ALL YOUR FUTURE VEHICLE SERVICE NEEDS

Carl M. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Took care of problem and service quickly and without extra charges."
Great service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/13/2017 07:35 AM
Keith C. at Keith Hawthorne Hyundai responded on 09/13/2017

WE RESPECT YOUR TIME AND YOU ARE A VALUED CUSTOMER HERE AT KEITH HAWTHORNE HYUNDAI/GENESIS, YOU COULD HAVE WENT ANY WHERE BUT YOU CHOSE US! THANK YOU

Jerry L. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everone polite"
yes
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/12/2017 04:16 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/13/2017

THANKS FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS

Alice F. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Excellent service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:16 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/13/2017

THANK YOU SO MUCH FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS AND WE LOOK FORWARD TO TAKING CARE OF ALL YOUR VEHICLE SERVICE NEEDS

Betty K. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer treatment, clean facilities."
Unfortunately I have moved to Florence, SC and doubt I will be back in the area.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/10/2017 10:41 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/11/2017

THANK YOU FOR THE KIND WORDS WILL PASS MESSAGE ON TO MR. FLOYD, AND REMEMBER YOU ARE ALWAYS A PART OF THE KEITH HAWTHORNE HYUNDAI/GENESIS FAMILY

Jeamel A. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Staff very friendly.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/09/2017 08:34 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/11/2017

THANK YOU FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS AND WE LOOK FORWARD TO TAKING CARE OF ALL YOUR VEHICLE SERVICE NEEDS

Martha G. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied "
Convenient, clean, friendly personnel.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/08/2017 07:01 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/11/2017

THANK YOU FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS AND WE LOOK FORWARD TO SEEING YOU AGAIN WHEN IT'S TIME FOR SERVICE

Zina A. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly staff "
No
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/08/2017 06:21 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/11/2017

THANK YOU FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS

Cheryl F. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
excellent service
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/08/2017 04:42 PM
Keith C. at Keith Hawthorne Hyundai responded on 09/11/2017

THANK YOU FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS AND WE LOOK FORWARD TO TAKING CARE OF ALL YOUR VEHICLE SERVICE NEEDS

Linda B. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Linda Bost"
Very friendly and courteous service department. Knew what I was there for and ready when I pulled in. Service was done quickly and I was on my way.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/07/2017 06:52 AM
Keith C. at Keith Hawthorne Hyundai responded on 09/07/2017

THANK YOU FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS

John S. on 09/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"John S"
Great service and very timely.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/06/2017 04:32 AM
Keith C. at Keith Hawthorne Hyundai responded on 09/07/2017

THANKS FOR CHOOSING KEITH HAWTHORNE HYUNDAI/GENESIS FOR YOUR VEHICLE SERVICE NEEDS

Displaying Review 1 - 20 of 680 in total