ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
93% Would Recommend
Latest Review 7 days ago
Edwin B. on 09/19/2017
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Edwin said everything was good during his visit to this business. They did a good job and it was a pleasure.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Marianne M. on 09/18/2017
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Marianne said the staff did a great job.
Vehicle: BMW 5 Series
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Lindsey J. on 09/15/2017
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Lindsey said the vehicle was done on time and it was done for a reasonable price.
Vehicle: Honda Civic Si
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Linda A. on 09/15/2017
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Linda said this business is perfect and excellent.
Vehicle: Mercedes-Benz C250
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Caroline C. on 09/11/2017
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Caroline said Tommy was great. She was delighted with their awesome service.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 09/07/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
James B. on 08/28/2017
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James said he had a great experience and he is thankful for their service.
Vehicle: Mercedes-Benz E550
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Travis L. on 08/23/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Travis said the service was over priced like crazy.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/16/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Ryland M. on 08/22/2017
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Ryland said the service and turnaround were good. He is happy.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 08/18/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Brandon J. on 08/21/2017
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Brandon said the employees were top notch, very knowledgeable, friendly, he felt they were honest, wonderful to deal with and were familiar with European vehicles.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Donavan S. on 08/15/2017
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Donavan said this business provided him with great service and everything turned out fine. Their service was up to par and they were prompt. They got to him right away and charged a decent price. Their analysis was fair.
Vehicle: BMW 750Li
Category: Service
Service Date: 08/10/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Ed W. on 08/14/2017
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Ed said the business is really good and they did what they said they were going to do. They were quick. They have nice prices and they are good.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Erica F. on 08/02/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Erica said this business seemed like they knew they were overcharging her. She asked them if her vehicle really needed certain things done. She said she felt like they were trying to get more money out of her.
Vehicle: BMW X5
Category: Service
Service Date: 08/01/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
JANE H. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My MB E350"
We were leaving on vacation and when we started the car the battery was dead. We bought a new battery but we needed a professional to install it. We called Ken Baker and explained our situation. He said no problem, bring it over and we'll install it. Within 2 hours we were on the road. I could not be happier.
Vehicle: Mercedes-Benz E-Class
Service Date: 07/28/2017
Review Created: 07/30/2017 08:51 AM
Tyler E. on 07/28/2017
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Tyler said the business was very informative, they gave him a quote on the repair work.
Vehicle: BMW 3 Series
Category: Service
Service Date: 06/27/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike P. on 07/28/2017
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Mike said he was pleased with both Mark employees at this business. They were honest and their customer service was great. They were very professional and better than average. They were knowledgeable and he trusts them. That means a lot. They are not just trying to sell him new parts. The staff look for ways to save him money. His vehicle has a crack in the intake manifold and it needs some new sensors. However, they were honest about that. Mark tried to explain the problem with the timing chain. They broke it down to layman's terms to help him understand. They were great.
Vehicle: Mercedes-Benz SLK-Class
Category: Service
Service Date: 07/24/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
THERESA D. on 07/27/2017
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"Friendly customer service"
They are thorough and professional
Vehicle: Mercedes-Benz CLK-Class
Service Date: 07/26/2017
Review Created: 07/27/2017 02:39 AM
Canaan C. on 07/19/2017
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Spoke with James. He said they were very helpful.
Vehicle: BMW 3 Series
Category: Service
Service Date: 07/14/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
William S. on 07/14/2017
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Williams said he had an issue with the parts but this business was very accommodating, Gary went out of his way to help him.
Vehicle: Mercedes-Benz R320
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Alicja L. on 07/11/2017
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Alicja said Gary answered all of his questions.
Vehicle: Jaguar S-Type
Category: Service
Service Date: 06/23/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Carrie A. on 07/11/2017
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Carrie said this business was pleasant. They went in, looked at it and fixed it. Gary was very pleasant to work with and he explained the bill to her.
Vehicle: Volvo S60
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
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