ReScore Reviews™ (21)

ReScore
Overall Rating 4.3333343/5Overall Rating 4.3333343/5Overall Rating 4.3333343/5Overall Rating 4.3333343/5rating 4.3333343
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
90% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Loppy L. on 04/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service!"
If I were staying in the area, I would definitely come back for future appointments.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/25/2017 03:28 PM
Paul H. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very professional in every way"
very professional in every way
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/25/2017 07:06 AM
ROSA M. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Friendly and knowledgeable personnel. They even offer a complimentary shuttle service!!!! I loved that perk!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/24/2017 11:05 AM
Gerald D. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30,000 mile maintenance, cost too much"
Not happy with the cost of the maintenance
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/24/2017 06:36 AM
Donna M. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jake rocks!"
Great job.
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 02:56 PM
Verified Customer on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
N/a
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/21/2017 11:51 AM
Arron C. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Russell in service is a star! I think this shuttle drivers name is Todd, great guy as well "
It was great to work with Russell. He was the best service writer that I have worked with at Ken Garth Hyundai. I had a bad experience with one of the service writers summer of 2016. Russell made it all go away. The bad feelings towards Ken Garff Hyundai that is.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/21/2017 07:52 AM
Douglas C. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Informative and Competent"
I was contacted by this dealership informing me of the recall to my car's computer system.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/21/2017 06:38 AM
Cheryl B. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I feel confident that my car is well taken care of. Jake is so professional and thorough. And Todd is such a kindhearted man , always a gentleman to provide travel to my destination while my vehicle is being serviced."
whenever i bring my vehicle in for oil changes, repairs or tuneups. in fact my colleagues are always surprised at the service I receive
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/20/2017 06:41 PM
Kay P. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were very polite, friendly and courteous"
Your constant begging for a review and then not taking it till I fill out every blank is annoying
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2017
Service Type: Repair
Review Created: 04/19/2017 07:10 PM
Robert S. at Ken Garff Hyundai responded on 04/21/2017

Hello Kay,

Thank you for taking the time to leave us a review along with your feedback. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

 

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com

Russell P. on 04/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Popcorn"
****
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/19/2017 08:22 AM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello Russell,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Verified Customer on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Everything was done on time and the Service writer was very helpful."
It would have been nice if the Service writer explained the check list of items selected.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 04:19 PM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello There,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very Good
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Service Type: Repair
Review Created: 04/18/2017 02:08 PM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Mary R. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service"
This was fast service and completed it well.
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 04/11/2017
Service Type: Repair
Review Created: 04/18/2017 08:36 AM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello Mary,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Motor change"
Friendly people.... they care
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/18/2017 08:31 AM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Maria C. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people ."
I'm pleased with the service they provide .
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/17/2017 03:26 PM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello Maria,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Jody M. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service good and personel very helpful and friendly"
yes
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/17/2017 12:22 PM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello Jody,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Verified Customer on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Kept in good contact with me as repair progressed
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/17/2017 09:19 AM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello There,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Frederick C. on 04/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
I do!
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/16/2017 06:55 PM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello Frederick,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Michael M. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rosie"
The knowledge sales people
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/07/2017
Service Type: Repair
Review Created: 04/15/2017 09:32 AM
Cienna R., Customer Advocacy Manager at Ken Garff Hyundai responded on 04/19/2017

Hello Michael,

Thank you for taking the time to leave us a review along with your feedback. I'm glad to hear that you had a great experience with us. We really appreciate your business and look forward to seeing you again next time. Please let us know if there is anything we may do for you in the meantime.

Have a great day,

Cienna Randall
Customer Advocacy Manager
(801) 257-3208
ciennas@kengarff.com
Displaying Review 1 - 20 of 639 in total