Key Hyundai of Manchester


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1692 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5rating 3.8rating 3.8
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Matthew S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Never have had a bad experience at this dealership! This dealership Consistently provides excellent service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:33 AM
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Convenient, professional service.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:29 AM
Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall/new brakes"
Always a pleasure to come to Key
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 04:44 PM
Ashley N. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Always get treated very well every time I get my routine maintenance
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 03:49 PM
Mark C. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional "
I have n vet had a complaint and have always had excellent service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/17/2017 11:08 AM
Cathy J. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
friendly, competent employees
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 07:50 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/18/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Susan M. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Dustin explains everything clearly and thouroghly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 05:26 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/18/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Erik R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional & courteous service with a smile"
really like my Hyundai Sonata, the only problem is I've had the misfortune of acquiring a year 2k12 that has had way too many recalls, engine died on me on the way to Bristol for my son's AAU basketball practice. The upside is all the trips I've had to make to Key Hyundai of Manchester to have my vehicle serviced have always ended on a positive note. Dave & everyone that I've encountered have always been helpful & willing to go beyond the call of duty to see that I'm satisfied. Even the gentleman who cleans my car always has encouraging comments. One day I'll be in the position to acquire a new Sonata & you can bet I'll be visiting Key Hyundai of Manchester. Thanks to all the staff at this location
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:16 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/18/2017

Thank you for the great detailed feedback! We are happy to hear that you are more than satisfied with our service! We will look forward to seeing you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Shemeka W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Receive Great Service!"
Thank you Dustin! Always friendly, helpful and knowledgeable!
The service is the reason that I continuously use Key Hyundai!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 05:44 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/18/2017

Thank you for the great review! We will look forward to seeing you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Verified Customer on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"easy in and out service"
i would recommend this dealer for service...very thorough.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 10:39 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/15/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Will definitely return"
The service was done in a timely manner.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:15 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/18/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Joshua S. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Very fast service
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:39 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/18/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Shenell E. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence in Customer Service & Car Service"
Prior to this visit service fixed a tire emergency and made sure I was able to visit my son who was in the hospital. I will always remember their kindness to me and my family at a very difficult time. Thank you again and much appreciation to everyone in the Service Department!!!☺
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/13/2017 01:38 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/14/2017

Thank you for the great review and feedback! I am happy to hear we were able to take such great care of you! We will see you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Linda L. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"outstanding service they don't forget about you once a car is purchased"
other dealerships don't care not so at Key Hyundai of Manchester they treat you like a part of their family Walk in as a stranger, leave with a wonderful family outstanding customer service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/13/2017 11:27 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/14/2017

Thank you for the amazing review and feedback! We truly appreciate your business and will look forward to seeing you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
KATHRYN G. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
This is my second car from Key Hyundai. I wouldn't take my car anywhere else for service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 08:42 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/14/2017

Thank you for the great review and your business! We will see you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Sonya M. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Survey"
Great service n complete the service on time
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/13/2017 03:48 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/14/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service "
Took my car right away and got me out quickly.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 08:11 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/14/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Jessica T. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Key Hyundai !!"
Staff is always courteous and friendly!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/12/2017 06:20 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/14/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Kathryn J. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Funny noise"
I had a weird noise and I didn't know what to do. Mr Maynard was super easy to deal with and very helpful.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 04:48 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/14/2017

Thank you for the great review! We will see you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Delores B. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service associate"
Service staff are excellent
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 04:00 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 09/14/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
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