Keyes Mission Hills Hyundai


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1044 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.7692281/5Overall Rating 4.7692281/5Overall Rating 4.7692281/5Overall Rating 4.7692281/5rating 4.7692281
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
91% Would Recommend
100% Business Response
Latest Review 3 days ago
Miguel C. ReScore Review on 09/24/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They resolve my issue"
Michael G. called me personally to apologize about the situation that had happen. And it made me feel like they really care about there customers.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 05:48 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"The people in front are great"
No I would not!!!!!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 05:48 PM
F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/22/2017

Thank you for completing the survey . I will review your repair order and find out how this could happen. I will reach out to you to discuss it . Sorry again

F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/23/2017

Thank you for speaking to me today . It was a bad situation  and I was glad we were able to discuss it and we will make sure to detail your vehicle in our new car detail department . Just let me have a 48 hour lead time and we will get it done for you . I will be sending you the re score survey in a minute , thank you again , have a great weekend .

Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employees."
Friendly employees.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/22/2017 04:01 PM
F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/22/2017

Thank you for completing the survey. We appreciate you as a client . Have a great weekend

Mp B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service "
The customer service that you receive at Mission hills Hyundai, is outstanding.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/22/2017 09:52 AM
F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/22/2017

Thank you for completing the survey , we appreciate your comments .

Linda P. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home"
Great place
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 04:57 PM
Danny E. at Keyes Mission Hills Hyundai responded on 09/22/2017

Thank you for your feedback. We greatly appreciate your continued business with our service department.

Thank you,
Danny & Your Service Team 

Ricky P. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Giovani is an amazing technician that really explained everything so I could understand it, broke the pricing down for me and wasn't pushy to getting or adding more services.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/21/2017 03:28 PM
Danny E. at Keyes Mission Hills Hyundai responded on 09/22/2017

Thank you for your feedback. We are very happy that your experience was a good one and greatly appreciate your continued business with our service department. 

Thank you,

Danny & Your Service Team 

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Prompt, professional, efficient and courteous
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 11:54 AM
Danny E. at Keyes Mission Hills Hyundai responded on 09/19/2017

Thank you so much for participating in our survey to let us know how your experience was with us. We greatly appreciate your feedback and we look forward to assisting you in the future.

Thank you,
Danny & Your Service Team

FRED A. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is second to none!"
Tremendous, courteous personalized service.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:06 AM
Danny E. at Keyes Mission Hills Hyundai responded on 09/19/2017

Thank you for your response. We greatly appreciate your feedback and we look forward to assisting you with any future vehicle needs.

Thank you,
Danny & Your Service Team

Oswaldo G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
.
Vehicle: 2000 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:40 AM
Danny E. at Keyes Mission Hills Hyundai responded on 09/19/2017

Thank you so much for participating in our survey to let us know how your experience was with us. We greatly appreciate your feedback.

Thank you,
Danny & Your Service Team

Joseph V. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
GREAT SERVICE THANKS!!! Will return of I need anything done.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 06:00 PM
Danny E. at Keyes Mission Hills Hyundai responded on 09/19/2017

Thank you so much for your feedback. We greatly appreciate your response and your continued business.

Thank you,
Danny & Your Service Team

Maria B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are nice "
Yes
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/18/2017 09:47 AM
Danny E. at Keyes Mission Hills Hyundai responded on 09/19/2017

Thank you so much for taking the time from your day to respond to our survey. We greatly appreciate your response and we look forward to assisting you with any future vehicle needs.

Thank you,
Danny & Your Service Team

Sara D. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Had the best service"
The person who served us was really working to satisfy our best interest while providing a great service. He didn't make us spend extra money, he worked for saving us money which is hard to find in a dealership. For this reason I will come back here next time my car has a problem. He was also very kind and my car was fixed in a short period of time. He even gave us free tickets for a comedy club. I was really pleased with my choice of going there. 6 stars.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/16/2017 07:49 PM
Danny E. at Keyes Mission Hills Hyundai responded on 09/19/2017

Thank you for your kind words and taking the time to fill out the survey we sent to you. We greatly appreciate your response and we look forward to assisting you with any future vehicle needs.

Thank you,
Danny & Your Service Team

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review title"
Friendly staff
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/15/2017 08:40 PM
Danny E. at Keyes Mission Hills Hyundai responded on 09/16/2017

Thank you for taking the time to respond to our survey. We greatly appreciate your feedback and we look forward to assisting you with any future vehicle needs you may need.

Thank you,
Danny & Your Service Team

Jerry T. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Love the Free car wash
And lyft rides
Less time waiting for shuttle
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/15/2017 02:24 PM
Danny E. at Keyes Mission Hills Hyundai responded on 09/15/2017

Thank you for your response and your continued business.

Thank you,
Danny & Your Service Team

Jerry T. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer service"
I had a good experience
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/15/2017 02:22 PM
Danny E. at Keyes Mission Hills Hyundai responded on 09/15/2017

Thank you for responding to our survey. We greatly appreciate your feedback and am very happy to hear of your good experience here in our department. We look forward to assisting you with any future vehicle needs you may require.

Thank you, 
Danny & Your Service Team

Maryann C. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good job"
excellent service and experienced maintenance personnel.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/14/2017 04:08 PM
F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/14/2017

Thank you for competing the survey . We appreciate your loyalty and business . Have a great weekend .

Ivan G. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
God services
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 02:45 PM
F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/14/2017

Thank you for completing the survey . We appreciate your business . Have a great weekend .

Ramisa C. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and Tire repair"
I came here overdue for a service check and I'm desperate need of a tire replacement. They were so patient and nice. Everything was done in a timely manner
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/13/2017 09:56 AM
F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/13/2017

Thank you for completing the survey. We love the 5 Star Review . Have a great Day !

Joseph C. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You delivered on your promises"
My 5 yr. old car seems to be running better than it has in a few years.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/13/2017 12:28 AM
F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/13/2017

Thank you for completing the survey. We are always pleased to be at your service . Have a great day.

Leslie F. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Convenient and efficient.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 11:48 AM
F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/12/2017

Thank you for completing the survey . We are happy to  have earned your business . Have a great week .

Marco R. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Customer Service "
I just love how they try to find ways to help you
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/12/2017 11:22 AM
F635887f2135eca828652e2d8e821999?s=28
Michael G., Service Manager at Keyes Mission Hills Hyundai responded on 09/12/2017

Thank you for completing the survey . We are happy to  have earned your business . Have a great week .

Displaying Review 1 - 20 of 1044 in total