business image

Kirby's Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(595 Reviews)
95

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
4.7
ReScore Average
95
Net Promoter Score ®

Business Details

About

Our business is taking care of your vehicle, whether it is in need of engine repair or maintenance and minor repairs, we have you covered. Our business is taking care of your vehicle, whether it is in need of engine repair or maintenance and minor repairs, we have you covered.

Categories
Auto Maintenance, Oil Change, Transmission Repair
Contact
(615) 791-1425

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2199 Hillsboro Rd Franklin, TN 37069-6223
Kirby's Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(595 Reviews)

TN
gravatar
Tommy N.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/08/2014
verified customerVerified Customer
Unbelievably overpriced, oversold unnecessary work
I had check engine light on and wanted the codes checked. Was charged 260. 00 just to have it checked, then told the fixes were over 2,000.00 on my 4 runner. I took it to beaman Toyota they ran the same checks for free and fixed the vehicle for 67.00- at the actual dealership!
Not Recommended
Mitch K. from Kirby's Garage responded on 03/11/2014 01:21 PM

I'm very sorry you feel slighted. I called you and got an OK to do a EVAP smoke test because you had 2 codes for an EVAP system leak and 1 code for a neutral safety switch. The vehicle was reading reverse when it was in park, thats why you need a neutral safety switch and the EVAP canister is leaking everytime you drive it. Those codes will return once the vehicle completes a drive cycle. We had already cleared the codes from the PCM, maybe thats why the dealer only charged you $67

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