Laird Noller Hyundai


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

301 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Jon J. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ready fora trip to Austin"
Going to Austin, TX the end of September, confident the Hyundai is ready.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:56 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/20/2017

Thank you very much for the great review! Please let us know if there is anything else that we can do for you and have a great trip.

Tyler Agler

Ricky A. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome as Usual!"
Very good.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:15 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/20/2017

Thank you very much for the great review and leaving the kind words!

Tyler Agler

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Care is taken in informing customer of their car needs. Well Done.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:00 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/19/2017

Thank you very much for the great review! Please let us know if there is anything else that we can do for you.

Tyler Agler

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best"
Best service department in lawrence
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:22 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/19/2017

Thank you for the kind words!

Tyler Agler

Jeff R. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good courtesy car service and service desk help
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 01:04 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/19/2017

Thank you for the great review and kind words!

Tyler Agler

Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Above and beyond all expectations.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/13/2017 02:19 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/19/2017

Thank you for the GREAT review. We are here if you need anything else.

Tyler Agler

Verified Customer on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall "
Did recall in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/09/2017 04:23 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/11/2017

Thank you very much for taking the time to take our survey and trusting us to handle the recalls on your vehicle.

Tyler Agler

Verified Customer on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Quick service, and nice
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 10:08 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/11/2017

Thank you very much for continuing to be a great customer for us!

Tyler Agler

Verified Customer on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service as usual!
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 11:06 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/01/2017

Thank you very much for the great review! Please let us know if there is anything else that we can do for you or your vehicle.

Tyler Agler

Verified Customer on 08/29/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent customer service as always"
Great customer service, however, $48 for a routine oil change is a little high.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/25/2017
Service Type: Repair
Review Created: 08/29/2017 01:41 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/29/2017

Thank you for sending in a survey! All feed back, good or bad, helps us to grow our selves in the right direction. I would like for you to give me a call and I can go over some service options with you so that we can help keep the costs down in the future.

Tyler Agler
785-838-2355

Barbara H. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"bhumm710"
Quick service. Good waiting room.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 08/28/2017 01:25 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/29/2017

Thank you very much for taking our survey and allowing us the opportunity to service your vehicle. If there is anything else that we can do for you and your vehicle let us know!

Tyler Agler

Lyle S. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
Quality work in a timely fashion!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 08/28/2017 11:05 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/28/2017

Thank you very much the great review! Please let us know if there is anything else that we can do for you.

Tyler Agler

Verified Customer on 08/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service"
Decent
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/27/2017 04:24 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/28/2017

Thank you for taking our survey! Our company takes our surveys very seriously, there for we try very hard to give our customers a great experience. The only reason i mention this is because I feel we missed our mark with you. Please let me know if there is anything else that we can do for you.

Tyler Agler

David W. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service once again
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/24/2017 05:43 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/25/2017

Thank you very much for the 5 star review! If there is anything else that we can do for you please let us know.

Tyler Agler

Rodney O. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire patch due to nail hole."
Great friendly people and quick service.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/24/2017 03:29 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/25/2017

Thank you very much for taking the time to not only give us a review but also leave some feedback that we can grow from. I will have a talk with the technician who worked on the tire to ensure this doesn't happen again.

Tyler Agler

Verified Customer on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They do a good job"
Everyone is friendly. Love having the car washed when they return it to us.
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/24/2017 02:15 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/25/2017

Thank you very much for the great review! Please, if there is anything else that you need don't hesitate to ask.

Tyler Agler

Verified Customer on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Promises of service, good feedback, pleasant customer relations"
Great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/18/2017
Service Type: Repair
Review Created: 08/23/2017 06:50 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/24/2017

Thank you very much for the 5 star review! If there is anything else that we can do for you please let us know.

Tyler Agler

Jennifer D. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent as always"
Tyler in service provided exceptional service and was able to get my car in and out very quickly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 08/22/2017 02:21 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/24/2017

Thank you very much for the review! We appreciate your business and its always good seeing you!

Tyler Agler

Richard L. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service People."
Great all around service.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/22/2017 08:05 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/22/2017

Thank you very much for taking our survey! If there is anything else that we can do for you please let us know.

Tyler Agler

Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great timely service"
Everyone was friendly and my service was timely and affordable!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 04:08 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 08/24/2017

Thank you very much for the 5 star rating and kind words!

Tyler Agler

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