Lake Orion Master Radiator & Auto Service provides quality car care in Lake Orion, MI. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Lake Orion and surrounding areas. Lake Orion Master Radiator & Auto Service provides quality car care in Lake Orion, MI. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Lake Orion and surrounding areas.
Verified Customer
B = pricing = prices appear to be on the high side in most regards; general pricing is not upfront nor visible/no displays; specific pricing not known until final bill
C = communication = at least 1 repair was not authorized before repaired; no persistant effort to contact me with status or seeking authorization; when I called mechanic who answered phone did not appear to have (1) the information I conveyed to desk rep. nor (2) the info listed on the job order or specifically the history of the car ... trying to replace a brand new part; generally no information conveyed to me to indicate any tests done to PROVE any part replacement need.