ReScore Reviews™ (75)

ReScore
Overall Rating 4.453332/5Overall Rating 4.453332/5Overall Rating 4.453332/5Overall Rating 4.453332/5rating 4.453332
Original
Overall Rating 2.17333/5Overall Rating 2.17333/5rating 2.17333rating 2.17333rating 2.17333
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy with service"
Very professional and customer oriented
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/24/2017 09:48 AM
Jason H. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service in a timely manner."
Everything about my service experience was great. The only minor complaint I have is my complimentary vacuum was not done very well. Since it was complimentary though, I don’t really have too much of a reason to complain.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/24/2017 08:16 AM
James W. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my service"
I am completely satisfied with Lakeland Hyundai service. Reps are always courteous, friendly. and knowledgeable.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/23/2017 07:19 AM
David S. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and always courteous!"
This is always the best service. May it be maintenance or looking at another purchase. Never any pressure, which is so refreshing.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/23/2017 06:16 AM
Richard W. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service."
Thank you.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/23/2017 04:44 AM
Richard L. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Always worth coming here from the staff to a great working car thanks for donuts and coffee too!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 07:36 PM
Freida M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy staff"
Great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/22/2017 05:05 PM
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
Yes i will recommend to everyone
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:51 PM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/22/2017

Thank you for your rating and review. We apologize for not completing your wash and vacuum properly; we constantly work with our teams to make sure a quality service is performed every time. We will continue to work to improve all of our services and hope we can earn your business in the future. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Janet G. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every one is so nice and helpful"
Did not know where something on my car was and a very nice man showed it to me
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:38 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/21/2017

Thank you for your rating and review. We tell all of our teams to treat every customer with the utmost respect, offer to help in any way and provide updates and information to every customer so they are not left questioning what is being done. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
John M. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, Honest and informative!"
Very professional, and eager to take care of your needs
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 09:08 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/21/2017

Thank you for your rating and review. We appreciate your business and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Kathy H. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service..even after hurricane Irma"
Went in with a hesitation in the clutch, it just needed to be reset to factory specks
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/21/2017 07:25 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/21/2017

Thank you for your rating and review. We know that a lot of people were impacted by the storm and recovery; we just want to add some level of peace and let our customers know that even in times of hardship, we still want to provide great service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Robert M. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Robert Miller "
Great service department
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 06:57 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/21/2017

Thank you for your rating and review. We're glad we could earn your business and hope to provide excellent service every time you may need it!  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great fast service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 02:33 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/21/2017

Thank you for your rating and review. We know our teams work hard to provide great service and it is always appreciated when customers recognize their efforts. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
GERALD C. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service visit"
good expert service
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:15 PM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/21/2017

Thank you for your rating and review. Our teams work hard every day to provide a quality service for every customer and we appreciate it when our customers notice. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Joseph T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
overall very good
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 04:45 PM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/21/2017

Thank you for your rating and review. Our teams work hard every day to provide a quality service for every customer and we appreciate it when our customers notice. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Cherry T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful Service Department"
Great service advisor SAMANTHA GIDDENS always makes sure I get good service
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:45 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/20/2017

Thank you for your rating and review. Samantha does a great job and is a valuable asset to our team. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Alfred G. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean, neat, & friendly"
same as title
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:38 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/20/2017

Thank you for your rating and review. That pretty much sums it up... thank you. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Arturo S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excelent"
Friendly and helpful
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:41 PM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/20/2017

Thank you for your rating and review. We appreciate your business and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Hordur B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service As Always!"
Jennifer in the Service Department is always very attentive and helpful every time we bring our Hyundai in for service. She even happily takes the time to communicate any extra needs we may have to the mechanics as well.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:54 PM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/20/2017

Thank you for your rating and review. All of our service advisors are trained to keep every customer informed of the status of their vehicle and provide excellent customer service. Jennifer works hard to make sure that every customer has the information they need to make the right decision about their service needs. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to make appointment!"
I planned my service appt for a day on vacation in FL because it was quicker and easier to get an appt in Lakeland than in the state where I live.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/19/2017 02:42 PM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 09/20/2017

Thank you for your rating and review. We're glad we were able to complete your service appointment and not interfere too much with your vacation. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
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