Lawrence Tire And Service


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

380 Reviews

99% Would Recommend
Latest Review about 12 hours ago
DAVID M. on 08/16/2017
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"Great service, very nice and personable!"
Great service, nice and personable
Vehicle: Nissan Murano
Service Date: 08/15/2017
Review Created: 08/16/2017 09:04 PM
Bonner B. on 08/09/2017
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"Friendly honest personal."
Excellent service.
Efficient -competitive
Vehicle: Hyundai Elantra
Service Date: 08/07/2017
Review Created: 08/09/2017 09:10 AM
Patrice W. on 08/07/2017
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"Gets done"
Car running great now.
Vehicle: Toyota Avalon
Service Date: 08/04/2017
Review Created: 08/07/2017 05:36 PM
RON H. on 08/04/2017
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"Polite and professional"
Hammack not ock
1995 Dodge not 94
Other than that I'm completely satisfied.
Thanks Ron
Vehicle: Dodge Pickup
Service Date: 08/03/2017
Review Created: 08/04/2017 09:33 PM
Larry H. on 07/23/2017
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Larry said this business provided him with good service.
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 07/10/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
GARRY B. on 07/22/2017
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"Family owned"
I've been going to Lawrence Tire for over 6 years always friendly service, trustworthy, honest and always make you feel welcomed. Mrs. Lawrence, Joe even the shop team always great you with a smile, something to be said about a family owned business!!
Garry
Vehicle: Nissan Murano
Service Date: 07/22/2017
Review Created: 07/22/2017 10:04 PM
Eric M. on 07/22/2017
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Spoke with Kari. She said she has always been happy with the service she receives from this business. They are always friendly, and they tell her what needs to be done. They are honest.
Vehicle: Toyota Sienna
Category: Service
Service Date: 06/28/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Russ R. on 07/22/2017
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Russ said the business is excellent and honest. They do a great job in a timely manner.
Vehicle: Volvo XC60
Category: Service
Service Date: 07/21/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Ralph S. on 07/21/2017
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Ralph said he got good service but it was not as prompt as he had hoped.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. on 07/21/2017
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Keith said this business did a good job.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 07/19/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Grace R. on 07/20/2017
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Grace said this business met her needs in a quick and professional manner.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/17/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Jim M. on 07/15/2017
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Jim said this business was very responsible and courteous. He told them what the problem was. They got right to it, and they took care of it. He went to a few other facilities before going to this business, and this business was able to find the problem right away. As a result of all this he will be taking his vehicle back to this business for his future services.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/14/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 07/15/2017
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John said the experience was disappointing. He brought his vehicle in for a screeching belt. He had this business order new rims and tires for him. Three of the tires they ordered were bad. When they ordered the second set of tires, 2 of them were bad. After the third order, they were fine but the vehicle would not start. The paperwork they had provided was incorrect. The engine light was not on at first, but it came back on after he had gone home. Tim was very nice and professional. Overall, his experience was okay.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 07/12/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Rodney S. on 07/11/2017
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Rodney said the business did excellent work and everything was done at a reasonable price.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
George M. on 06/26/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
George said he was not happy with this business. He purchased a set of uniroyal tires and had them installed at this business. After two months a tire blew. A second tire blew within four months and a third tire blew within six months. The fourth tire blew within the year. With each replacement he was charged a labor fee. It was not good for them to charge anything additional.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/24/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Tim L., Owner at Lawrence Tire And Service responded on 06/29/2017

George,

I'm sorry you feel that way. But I think your timeline is a little off. You purchased the tires in March 2011, the first tire had a tread seperation in 2015, in which we did not charge you the installation cost. The last tire, June 2017, like I explaned to you, was out of Uniryoals' 6 year warrany but I would take care of it and eat the cost. The total labor cost to you to replace all four tires was $44. I lost more than that in a good customer.

Sorry George

Bonner B. on 06/23/2017
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"Honest and integrity"
Good friendly service.
Vehicle: Hyundai Elantra
Service Date: 06/22/2017
Review Created: 06/23/2017 09:16 AM
Jennifer C. on 06/23/2017
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Jennifer said this business was quick and everything was done. They called her before they did the work so she knew what was going on. She also said she took the vehicle back for more work to be done.
Vehicle: Toyota Sienna
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 06/13/2017
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John said this business was the best. He has been visiting them for years.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/10/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie K. on 06/08/2017
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Stephanie said this business was great. They were very nice.
Vehicle: Lexus CT 200h
Category: Service
Service Date: 06/06/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Nate C. on 06/06/2017
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Nate said the business took care of everything.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/02/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 380 in total