ReScore Reviews™ (16)

ReScore
Overall Rating 3.6875006/5Overall Rating 3.6875006/5Overall Rating 3.6875006/5rating 3.6875006rating 3.6875006
Original
Overall Rating 2.0624969/5Overall Rating 2.0624969/5rating 2.0624969rating 2.0624969rating 2.0624969
89% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Sylvia B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Michael Vince "
Made me feel secure in the maintenance of of car
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:53 PM
JOSEPH K. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good, but slow service"
The staff is great, mechanics are friendly, but an oil change can take up to 2 hours.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:30 PM
Dan L. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service writer"
Very possessive service writer! Great job!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:51 AM
Austin F. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"austin foreman"
great
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:25 PM
Dame S. at Len Stoler Hyundai responded on 09/22/2017

Thank you for the great 5-star review. We look forward to serving your automotive needs in the future. Regards, Len Stoler Hyundai 

Denise G. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service."
The service was done as scheduled and the recommendations were right on target.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 01:11 PM
Melissa H. at Len Stoler Hyundai responded on 09/19/2017

Thank you for giving us the opportunity to service your vehicle! We appreciate your business!

ZENETTE M. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is so polite"
I'm very satisfied with Len Stoler
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/16/2017 07:04 AM
Melissa H. at Len Stoler Hyundai responded on 09/19/2017

Thank you for giving us the opportunity to service your vehicle! We appreciate your business!

Linda S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Outstanding Customer service, and they kept me informed of the progress
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:48 AM
Melissa H. at Len Stoler Hyundai responded on 09/19/2017

Thank you for giving us the opportunity to service your vehicle! We appreciate your business!

Willie H. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Great service and friendly staff
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 12:37 PM
Melissa H. at Len Stoler Hyundai responded on 09/19/2017

Thank you for giving us the opportunity to service your vehicle! We appreciate your business!

Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good job"
great service
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 11:04 AM
Melissa H. at Len Stoler Hyundai responded on 09/19/2017

Thank you for giving us the opportunity to service your vehicle! We appreciate your business!

Stephanie C. on 09/08/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Tech glitches affect satisfaction"
Usually the service is completed in a timely manner and the staff is always great. There should be back-up plans for technology glitches as it undoubtedly affects the companies bottom line and customer satisfaction.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 03:46 PM
Melissa H. at Len Stoler Hyundai responded on 09/19/2017

I apologize we did not meet your expectations. I would like the oppertunity to speak with you about your concerns. Please contact me at jbinder@lenstoler.com

Lauren T. on 09/08/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Complete lack of service"
No ownership or service witnessed
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 10:55 AM
Melissa H. at Len Stoler Hyundai responded on 09/08/2017

I apologize that we did not meet your expectations. I would like the oppertunity to discuss your recent visit with you. Please contact me at mhall@lenstoler.com

CHRISTINE H. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" Good service "
Yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 09/07/2017 02:44 PM
Dame S. at Len Stoler Hyundai responded on 09/08/2017

We apprecate the 4 star review. If there was anything holding us back from a 5 star review, please don't hesitate to let us know. Thank you for choosing Len Stoler Hyundai. We look forward to servicing you again.

Regards
Len Stoler Hyundai

Dianna B. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They take really good care of their customers!!"
Yes
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 11:12 AM
Melissa H. at Len Stoler Hyundai responded on 09/19/2017

Thank you for giving us the opportunity to service your vehicle! We appreciate your business!

Bernice B. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service and very accomdating"
Always but most people have their own service or drive another car other than Hundai
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 10:21 AM
Dame S. at Len Stoler Hyundai responded on 09/08/2017

We're glad we were of help on Saturday the 2nd. We hope you continure to  choose Len Stoler Hyundai as your service provider.

Regards
Len Stoler Hyundai

Verified Customer on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Host was great"
He was able to handle the traffic well considering the fact that the person who takes the payments called out. He seemed very comfortable and I was able to be in and out in a little over an hour. Can't remember his name but he deserves some kind of praise
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/07/2017 10:12 AM
Melissa H. at Len Stoler Hyundai responded on 09/19/2017

Thank you for giving us the opportunity to service your vehicle! We appreciate your business!

Elmer M. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, reliable service"
Len Stoler shows courtesy to their customer.
Have timely reliable service.
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 09/06/2017 08:42 AM
Dame S. at Len Stoler Hyundai responded on 09/07/2017

Elmer we're glad our staff was courteous, reliable, and timely. We appreciate you your business and look forward to working with you again.

Regards
Len Stoler Hyundai

Jeffrey F. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!"
Great work!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/05/2017 04:42 PM
Dame S. at Len Stoler Hyundai responded on 09/07/2017

Thank you for the great 5-star review. We look forward to serving your automotive needs in the future. Regards, Len Stoler Hyundai 

Bettie B. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bettie on service work"
Work done in a professional manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 05:23 PM
Dame S. at Len Stoler Hyundai responded on 09/07/2017

Thank you for taking the time to write this review. We look forward to serving your automotive needs in the future. Regards, Len Stoler Hyundai 

Verified Customer on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient"
In and out. On schedule. No issues.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/04/2017 05:47 AM
Melissa H. at Len Stoler Hyundai responded on 09/19/2017

Thank you for giving us the opportunity to service your vehicle! We appreciate your business!

Carl K. on 09/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change"
thorough inspection
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/02/2017 11:14 AM
Dame S. at Len Stoler Hyundai responded on 09/07/2017

Carl, thank you for sharing this review with us. Our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

Regards, Len Stoler Hyundai 

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