ReScore Reviews™ (15)

ReScore
Overall Rating 3.666668/5Overall Rating 3.666668/5Overall Rating 3.666668/5rating 3.666668rating 3.666668
Original
Overall Rating 2.1333373/5Overall Rating 2.1333373/5rating 2.1333373rating 2.1333373rating 2.1333373
90% Would Recommend
100% Business Response
Latest Review about 21 hours ago
Morris A. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Five star Friendly Courteous Customer Service "
Every experience with Len Stoler my car is well taken care of work done on time and always know what to expect on the next scheduled visit and cost.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/22/2017 05:56 AM
Dame S. at Len Stoler Hyundai responded on 08/22/2017

Thank you for taking time to write a well thought out review. We're glad to take amazing care of your vehicle as if it were our own. We appreciate your busineess and look forward to working with you soon.

Regards
Len Stoler Hyundai

Joseph D. on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Prompt & Courteous"
Service was completed in a timely manner and as was indicated on the service sheet
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 05:04 PM
Patricia G. on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service on Elantra"
treated courteously and professionally
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/21/2017 08:37 AM
Dame S. at Len Stoler Hyundai responded on 08/22/2017

Hello Patricia, we're so glad you chose us to service your Elantra. We hope everything has met and exceeded your standards. We appreciate your business and we look forward to wroking with you again.

Regards
Len Stoler Hyundai

David O. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"taken on time, finished and everyone was so kind and helpful."
great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:41 AM
Dame S. at Len Stoler Hyundai responded on 08/22/2017

David we thank you kindly for this review. We hope Mike and Jef did a great job. Thank you again for your business and we look forward to working with you in the future,

Regards
Len Stoler Hyundai

Shelly B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE"
Great place to do business!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:28 AM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All Around Great Service "
Always a pleasure. I prefer to come to this location, rather than where I purchased the vehicle.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:16 AM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service."
Very busy service center but rather efficient. I was in there for an oil change and was out in the time that was promised.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 05:35 PM
Dame S. at Len Stoler Hyundai responded on 08/17/2017

We're so glad our Service department was able to get yyou in and out. We appreciate your business and look forward to working with you again

Regards
Len Stoler Hyundai

Daniel P. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No fuss no muss"
Brought in and it taken immediately, signed a few times and left. Arranged to pick at specific and it ready to go. Very good.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 02:31 PM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service ever! "
Quick service, great customer service.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:20 AM
Karen K. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as usual"
Jerry Follmeyer was very helpful and made the experience great, as usual.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/12/2017 05:22 AM
Lonnie M. ReScore Review on 08/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The focus on getting the job done making the customer satisfied."
Excellent customer service was provided. My car is in good shape. Thanks to the whole team!
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 06:29 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"No comment"
Yes
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 06:29 PM
Melissa H. at Len Stoler Hyundai responded on 08/18/2017

Thank you for speaking with me today. We appreciate your business and look forward to serving you better!

Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The service team is courteous and provides great service. Love the free car wash too!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 10:57 AM
Dame S. at Len Stoler Hyundai responded on 08/10/2017

It's great to know the service team was courteous! We're glad you enjoyed your service and free wash. We look forward to working with you again!

Regards
LEn Stoler Hyundai

DEBORAH B. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is less than a mile from my house and they got the job done."
This is the first dealership I have ever been satisfied with and will come back again.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/06/2017 04:55 AM
Lorenzo A. on 08/04/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Feel free to give me a call...."
This was indeed a very disappointing experience.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/04/2017 11:01 AM
Melissa H. at Len Stoler Hyundai responded on 08/04/2017

I apologize for not meeting your expectations. I would like the opportunity to speak to you in regards to your concerns.
Please reach out to me at mhall@lenstoler.com. I look forward to speaking with you.

Verified Customer on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Took 3 hours
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/03/2017 05:32 PM
Dame S. at Len Stoler Hyundai responded on 08/10/2017

Thanks for the 5 star review. We hope we get another chance to earn your busines!

Regards
Len Stoler Hyundai

Joy A. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Automotive Experience at Len Stoler Hyundai"
Great place to have your Hyundai serviced. Car promised in timely fashion. Services rendered were reasonably priced. Would recommend this Hyundai Service Center.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/03/2017 03:55 PM
Jerry F. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and the employees"
ABSOLUTLY!!!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 11:13 AM
Monica S. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Owings Mills "
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/01/2017 08:02 PM
Cameron K. on 08/01/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Fixed the problem at high cost"
Service was fine but price felt high. I didn't see the justification for labor time.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/01/2017 05:28 PM
14c6f5275981d5187b27fed429cb0e9e?s=28
Jason B., Corporate Service and Parts Director at Len Stoler Hyundai responded on 08/01/2017

Hello,
I apologize that your service experience didn't meet your expectations. I would like the opportunity to speak with you about your service visit. Please email jbinder@lenstoler.com so we can correct the concerns you have.

Kostyantyn P. on 07/31/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Find a problem or do not charge for nothing"
I lost break intel. Problem wasn't find
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 07/31/2017 06:18 PM
14c6f5275981d5187b27fed429cb0e9e?s=28
Jason B., Corporate Service and Parts Director at Len Stoler Hyundai responded on 07/31/2017

Hello,
I apologize that your service experience didn't meet your expectations. I would like the opportunity to speak with you about your service visit. Please email jbinder@lenstoler.com so we can correct the concerns you have.

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