ReScore Reviews™ (10)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 2.099998/5Overall Rating 2.099998/5rating 2.099998rating 2.099998rating 2.099998
90% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 04/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They deliver your car on time."
A manager was showing me some cars while I was waiting for my car to be serviced. I asked him if my car was ready and because he was trying to sell me this car, he lied and said it wasn't ready. It was ready for 45 minutes while he was trying to sell me this car.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/22/2017
Service Type: Repair
Review Created: 04/27/2017 02:13 PM
Verified Customer on 04/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer Service"
Ciara was friendly and extremely helpful.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 04:30 PM
Chris M. at Len Stoler Hyundai responded on 04/27/2017

Thanks for leaving the review!

Chris Maloney

Verified Customer ReScore Review on 04/28/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Resolved concern "
I had concerns about a recent service visit and Chris was great making some accommodations for me to return!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 02:15 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Good Service - poor communication "
Not communicating times of shuttle service when appointment scheduled.
Miscommunication regarding payment.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 02:15 PM
Chris M. at Len Stoler Hyundai responded on 04/28/2017

Thank you again for taking my call and speaking with me. We appriciate you giving us the chance to make up fot it and will see you on the 12th.

Chris Maloney

Verified Customer on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Azera"
The response of Cierra and staff is professsional and they explain the problem and process clearly. The work was done quickly and it was under warranty!
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 02:05 PM
Chris M. at Len Stoler Hyundai responded on 04/27/2017

Thanks for choosing us for your service needs and for leaving the great review.

Chris Maloney

Anne D. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Roy"
Everything went as expected
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/26/2017 01:51 PM
Chris M. at Len Stoler Hyundai responded on 04/26/2017

Thank you for taking the time to leave a great review for us. We appreciate you.

Chris Maloney

Jeffrey F. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/24/2017 04:46 PM
Chris M. at Len Stoler Hyundai responded on 04/25/2017

Thank you sir for the great review!

Chris Maloney

Jerome S. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Len Stoler Hyundai Service"
Great serive & waiting room
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/21/2017 01:49 PM
Chris M. at Len Stoler Hyundai responded on 04/24/2017

Thanks for taking the time to leave the great review!

Chris Maloney

Samuel P. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Everyone was courteous & professional. I was greeted quickly & the work was completed as promised.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/20/2017 12:21 PM
Chris M. at Len Stoler Hyundai responded on 04/20/2017

Thank you sir for the wonderful review we really appreciate you.

Chris Maloney

Shari H. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work always"
Friendly efficient courteous service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:22 AM
Chris M. at Len Stoler Hyundai responded on 04/18/2017

Thanks for the great review we appreciate you.

Chris Maloney

Heather M. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient & professional workers!"
I would definitely come back in for repairs. Everyone is very nice & I appreciate clean waiting rooms & garages too!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/17/2017 06:33 PM
Chris M. at Len Stoler Hyundai responded on 04/18/2017

Thank you for leaving the review and the nice comments.

Chris Maloney

Joseph D. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and Efficient Service"
Appt. was made according to my time schedule, with car being delivered at the agreed upon time
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/17/2017 07:09 AM
Chris M. at Len Stoler Hyundai responded on 04/17/2017

Thank you for the great review!

Chris Maloney

Bernice B. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was dissapointed since after bringing my car in on Monday April 10th and everything checked out. Then on Thurs the same week my car did not start in the AM. had to call on Roadside service "
Yes, as far as , helpfulness but not finding my problem was most dissapointing .
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/17/2017 05:12 AM
Chris M. at Len Stoler Hyundai responded on 04/17/2017

Thank you for taking the time to leace a review.

Chris Maloney

Jay N. ReScore Review on 04/17/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Really great service .... constantly informed of the status of the work
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/15/2017 07:58 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor after sales support"
Would not take appropriate action as requested when my last vehicle was totalled in an accident and the request of documentation to send to GAP insurance has been ignored. Now making 2 car payments - one on a car that doesn't exist and one that does
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/15/2017 07:58 PM
Chris M. at Len Stoler Hyundai responded on 04/17/2017

Hello and thank you for leaving a review. This review invitation was intended for the Service Department for having the alignment adjusted on your new vehicle. Since the concerns listed are all sales related I forwarded then to Mike our sales manager who called you on the two numbers that we have listed for you and he left a message with his contact information. He is looking to resolve these concerns for you but needs a little more information. If I can help you with any Service related concerns please reach out and I will be happy to do whatever I can to help.

Chris Maloney
410-998-3417

Chris M. at Len Stoler Hyundai responded on 04/18/2017

Thank you sir for the opportunity to readdress your concerns.

Chris Maloney

Ellen L. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and the attitude of the workers."
I am very satisfied with services provided. I will recommend Len Stoler to family and friends. Thank you
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/15/2017 04:12 PM
Chris M. at Len Stoler Hyundai responded on 04/17/2017

Hello and thank you for the wonderfun review.

Chris Maloney

Richard N. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attitude of staff"
Professional, knowledgeable and friendly
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 04/08/2017
Service Type: Maintenance
Review Created: 04/14/2017 05:58 PM
Chris M. at Len Stoler Hyundai responded on 04/17/2017

Thanks for filling out the great review!

Chris Maloney

Verified Customer on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great communication "
Reviewed all recommendations with us so we could make an informed decision
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/14/2017 04:28 PM
Chris M. at Len Stoler Hyundai responded on 04/17/2017

Thanks for choosing us to service your vehicle and for leaving the great review.

Chris Maloney

Verified Customer on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and car wash"
The thorough and professionalism of staff
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/13/2017 10:30 AM
Chris M. at Len Stoler Hyundai responded on 04/13/2017

Thank you for taking the time to leave the great review!

Chris Maloney

CHRISTINE H. on 04/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Good service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/13/2017 10:07 AM
Chris M. at Len Stoler Hyundai responded on 04/13/2017

Thanks for the review and see you next time!

Chris Maloney

Verified Customer on 04/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I left the dealership feeling safe in my car; that it was well cared for.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/12/2017 10:04 AM
Chris M. at Len Stoler Hyundai responded on 04/12/2017

Thank you for taking the time to write such a nice review we really appreciate it.

Chris Maloney

Leroy B. on 04/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The caring and professional employees/"
Will Recommend
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/12/2017 03:50 AM
Chris M. at Len Stoler Hyundai responded on 04/12/2017

Thank you for taking the time to leace a review. See you next time.

Chris Maloney

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