98% Would Recommend
Latest Review 6 days ago
CLAIRE R. on 05/20/2017
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"Get the job done"
I am pleased with the work at Leon and J&L
Vehicle: Ford Escape
Service Date: 04/29/2017
Review Created: 05/20/2017 11:06 AM
Molly M. on 05/16/2017
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Molly said this business was quick and easy.
Vehicle: Honda CR-V
Category: Service
Service Date: 05/15/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 05/17/2017

Hi Molly,

     Thank you for the feed back.  I'ts nice to hear that customers like yourself are have a great experience here at Leon's.  We appreciate your business!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Bill H. on 05/08/2017
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Bill said he was happy with the good service provided by this business. They got him in and out.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/27/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 05/11/2017

Billy,

     Thank you for the feed back on your recent service visit.  It's good to here that your happy with the turn-around time.  Thank you for your business!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Kendra M. on 05/06/2017
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Kendra said this business was very friendly.
Vehicle: Ford Focus
Category: Service
Service Date: 05/03/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 05/11/2017

Hi Kendra,
     
      We here at Leon's know it can be stressful when your alternator fails.  I'm glad we could get you back on the road.

Thank you for your business! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Glen M. on 05/05/2017
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Glen said they did a good job.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/27/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 05/07/2017

Thank you Glen,

     We here at Leon's are happy to keep your Subaru in tip top shape while keeping it affordable.  Thank you for the feed back.

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Mel P. on 05/05/2017
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Mel said the business provided good service.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 04/27/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 05/07/2017

Hi Mel,

     Thank you for the feed back.  We also want to thank you for choosing Leon's all these years.  It is our please to talk with you when you come in to see us.

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Henry M. on 05/05/2017
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Henry said he went to another facility and they told him he needed a part that cost $1,000. It was the last part they had in stock and this was a special deal. He came to this business and it cost $200, but it was determined that he did not need the part. He would like to thank this business for not selling him junk he does not need.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/26/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 05/07/2017

Hi Henry,
    
     It''s stories like yours that keep Leon's doing what we do!  It was our pleasure to fix your car safely and the most cost efficent way.

Thank you for your business!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Margot A. on 05/03/2017
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Spoke with Bill. He said this business did a very good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/01/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 05/07/2017

Thank you for the feed back.  We were glad we could assist you in your automotive needs.  If you need any further assistance don't hesitate to call.

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Ross C. on 05/03/2017
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Ross said this business did a good job.
Vehicle: GMC Acadia
Category: Service
Service Date: 05/02/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 05/07/2017

Hi Ross,

     Thank you for choosing Leon's for your service needs.  If you decide you want to chase down that hissing noise just give us a call.  

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Dave P. on 05/02/2017
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Dave said they were fast and friendly. They provided good, quality work.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/28/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 05/05/2017

Hi Dave,  
     I'm glad we were able to get your truck back on the road.  It's nice to hear the positive responses from people like you! 

      Thank you for your patronage! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
BRUCE R. on 04/27/2017
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"Customer service "
The only thing that I felt was not perfect was that I stood in the front area for a period of time without being asked if I needed help. Theresa was with a customer as well as the service writer. The young woman with blond hair ignored me. The service writer was the one to acknowledge me when he finished with his customer.
Vehicle: Chevrolet Silverado 3500 HD
Service Date: 04/25/2017
Review Created: 04/27/2017 01:09 PM
Ben R. at Leon's & J&L responded on 05/05/2017

First off thank you for the feed back on your recent service visit. I'm sorry you were not acknowledged by one of our staff members in a reasonable amount of time. I will make sure to go over this with the staff so everyone is greeted with prompt curtious service. 

Thank you for you business! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Allison M. on 04/25/2017
Verified badge inactive Verified
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"Exceptional Service & Repair Work"
As a female who knows nothing about cars, I dread going to mechanics and being ripped off, unknowingly. This week, I had major unexpected car troubles but, I did find a trustworthy auto shop with excellent service. Leon's was quick to respond with a tow truck, they accommodated my need for transport to and from work, provided a simple yet descriptive report on needed repairs, and were straight-forward about what had to be done and what didn't have to be done right away. A+
Service Date: 04/17/2017
Review Created: 04/25/2017 03:54 PM
Ben R. at Leon's & J&L responded on 05/05/2017

Hi Allison, 
     I would like to thank you for the feed back on your service visit.  It's always nice to hear that we here at leons are doing a good job and customers like yourself are happy.  We hope to see you soon with your new car.  Congrats!!! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
NORMA W. on 04/19/2017
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"Staff is knowledgeable, thoughtful, kind."
Does a great job keeping my car running well.
Vehicle: Honda Accord
Service Date: 04/17/2017
Review Created: 04/19/2017 05:23 AM
Ben R. at Leon's & J&L responded on 05/05/2017

Hi Norma,
     Here at Leon's It gives us a great sense of pride knowing we can keep customers like you on the road at a reasonable price.  

Thank you for your business! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Robert J. on 04/14/2017
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Robert said the trustworthy service provided by this business was the best.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 04/12/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 04/19/2017

Hi Rob,

     I'm Glad we were able to get your Suburban back on the road.  Your a valued customer, and from all of us here at Leon's a big thank you!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Nancy K. on 04/13/2017
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Nancy said she has been with this business for a long time and they stood behind their work. One time she had a problem and they fixed it for free.
Vehicle: Honda CR-V
Category: Service
Service Date: 03/30/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 04/19/2017

Hi Nancy,

     Its always our pleasure to see you when you come in. It's our goal to keep your CRV well maintained.
We thank you for your patronage!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Bob R. on 04/10/2017
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Bob said they did a good job and they were very thorough.
Vehicle: Subaru Outback
Category: Service
Service Date: 04/07/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 04/18/2017

It's always a pleasure talking with you when you come in.  I'm glad we could take care of your 05 Subaru.

Thank you for your Business!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Sharon W. on 04/08/2017
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Sharon said this business was wonderful and they are the best. She also mentioned they were friendly, accommodating, and they had a clean facility.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 04/03/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 04/18/2017

Thank you for the kind words Sharon.  We are always glad to take care of your automotive needs.

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Richard S. on 04/08/2017
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Richard said this business provided him with prompt service. Their price was excellent and they did very good work on his vehicle. He has been using them for 5 years and is very happy with them.
Vehicle: Acura ILX
Category: Service
Service Date: 04/07/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 04/18/2017

Hi Richard,

  I'm glad we meet your level of expectations.  Thank you for your business!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Trevor T. on 04/07/2017
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Trevor said the customer service was great at this business. Ben is a good guy to talk to.
Vehicle: Audi S4
Category: Service
Service Date: 04/06/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 04/18/2017

Hi Trevor,

     Thanks for the feed back.  I'm glad we were able to get your car fixed for much cheeper than expected! Good luck at college.

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
Paula D. on 04/06/2017
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Paula said she was very enthusiastic about the service she received from this business.
Vehicle: Subaru Outback
Category: Service
Service Date: 04/04/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Ben R. at Leon's & J&L responded on 04/18/2017

Hi,  Thank you for the survey! Its always a pleasure when you come in for service.

Ben Russell
Owner 
Leon's and J&L
(603)357-7004
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