Lester Glenn Hyundai


Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

2489 Reviews

ReScore Reviews™ (259)

ReScore
Overall Rating 4.6988425/5Overall Rating 4.6988425/5Overall Rating 4.6988425/5Overall Rating 4.6988425/5rating 4.6988425
Original
Overall Rating 2.25194/5Overall Rating 2.25194/5rating 2.25194rating 2.25194rating 2.25194
89% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Laura Z. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
just the best = TJ and everyone was great - thank you very much
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/22/2017 05:44 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/22/2017

Thank you for your feedback and being a part of the KG / TJ "Experience  " 

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Lisa D. on 08/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Lisa"
Ok
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/22/2017 01:20 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/22/2017

Thank you for your feedback , I apologize for the sticker .

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Verified Customer on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention given to needs of car and me!"
A very positive experience!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/22/2017 08:01 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/22/2017

Thank you for your feedback and patients during this visit .

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good and fast service, but service managers need to listen to customers more closely."
Good and fast service, but service managers need to listen to customers more closely.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/21/2017 06:10 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/21/2017

Thank you for the feedback , I apologize for the wake up calls as your comments will help us improve specific customers request .

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Robert G. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dealer work"
I return because I trust
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 04:51 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/21/2017

Thank you for your feedback and your " Trust " is priceless to LG .

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Francine K. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Manager Paul Holden "
Paul goes above and beyond always!
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/21/2017 07:28 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/21/2017

Thank you for taking the time to respond and being a part of the 5 star service family " Experience "

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Allison C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Very nice
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/19/2017 10:22 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/19/2017

Thank you for your positive feedback and kind words .

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable setting"
Great service
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/19/2017 07:29 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/19/2017

Thank you for our feedback and being a part of the Great Sales and Service " Experience "

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Mary F. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"love my azera"
I love the fact that I can get a free oil change in addition to quality service
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/19/2017 06:27 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/19/2017

Thank you for taking the time to respond and leaving your 5 star feedback.

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Susan A. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff & service"
Well organized, efficient, knowledgeable & courteous staff & service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/19/2017 04:27 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/19/2017

Thank you for your 5 star feedback . 

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
JOHN C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people and the service"
We live in Lake Hopatcong 1 and a half hours away from Lester Glenn Toms river but they gave us the best price for our vehicle and we have only had the best service since then and it has been 4 years yes pretty far for an oil change but when I am in the area I make an appointment and do it even gave me a loaner car. Love this place and if and when I want a new car they will be at the top of my list and hope they can give me the best deal ever.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 06:38 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/19/2017

Thank you for taking the time to respond and being a loyal Sales and Service customer to LG ...

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Rosemarie S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All employees are courteous and very helpful"
Have already recommended this business to friends and fanily
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 10:33 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/18/2017

Thank you for your feedback and spreading the positive vibes to your Friends and Family as its " Priceless " to LG .

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A"
A
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 06:06 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/17/2017

Thank you for the A feedback !!!

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
WILLIAM R. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people and great service."
My experience dealing with Lester Glenn never seeks to amaze me. Every staff member is always so spot on. Service tech's are very knowledgeable and really listen when you explain your thoughts. That's why we coming back. Keep up the good work.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:37 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/17/2017

Thank your for your Amazing priceless feedback .

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Donna C. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and honest"
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 12:51 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/17/2017

Thank you for your kind words  

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Theresa D. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Service hours are accommodating "
Even though the Service Department was busy and I did not have an appointment they were able to look at my car and figure out my problem.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 08:12 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/16/2017

Thank you for taking the time to respond and being a valued member of the Lg family ...

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Gerald C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great servicwez"
Very helpful
y
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 06:35 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/16/2017

Thank you for taking the time to respond and being a part of the LG service family ...

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great service and value
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/16/2017 04:04 AM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/16/2017

Thank you for taking the time to respond and leave your 5 star feedback and allowing us to maintain your Genesis...

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Michael W. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Shuttle service"
Excellent and honest service!
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 02:14 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/15/2017

Thank you for taking the to respond and being a part of our Excellent service experience.

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
Ann D. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall service"
The service was provided in a very timely manner and the recalls performed were explained at time of pick up. I was able to use a loaner vehicle but wished that I had been informed to return it to the place of pick up before I left dealership since it was offsite.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 01:25 PM
Kerry M., Fixed Operations Director at Lester Glenn Hyundai responded on 08/15/2017

Thank you for your feedback and loyalty to LG , I do apologize for confusion with the loaner vehicle as your comments will continue to help us improve our processes.

Kerry Monica 
Fixed Operations Director 
Lester Glenn Auto Group
kmonica@lesterglenn.com
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