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Liberty Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(646 Reviews)
70
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Score Details

5 stars
80%
4 stars
12%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
13
Total ReScores™
4.4
ReScore™ Average
70
Net Promoter Score ®

Business Details

About

Liberty Hyundai offers the highest quality repair and maintenance for your vehicle. Liberty Hyundai offers the highest quality repair and maintenance for your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(605) 716-2000
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Mountain Time (US & Canada)
404 Cambell Street Rapid City, SD 57701
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(646 Reviews)
Write a Review
Recent Reviews
Verified Customer
Newcastle, WY
2018 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2022
Service Type: Repair
verified customerVerified Customer
0
Category: Service
AVOID HYUNDAI
You’re dealing with a front for Hyundai and once you have an issue, the dealership will drop any assistance or interest in helping.
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 01/31/2022 06:04 AM

Warranty repairs are approved from Hyundai, any questions on why something is not covered is then directed to Hyundai Customer Care once we relay the reason we receive.  Unfortunately the dealer cannot complete any work or order any parts without approval. At our dealership level we did assist in a rental at no charge to you that you had for a week and drove over 3000 miles.  We like to work with all of our customers and Hyundai on there vehicle issues within the warranty parameters from the manufacture.      

Tim Schuster
Service Director 
Liberty Superstores

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