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Liberty Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(646 Reviews)
70
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
13
Total ReScores
4.4
ReScore Average
70
Net Promoter Score ®

Business Details

About

Liberty Hyundai offers the highest quality repair and maintenance for your vehicle. Liberty Hyundai offers the highest quality repair and maintenance for your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(605) 716-2000

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Mountain Time (US & Canada)
404 Cambell Street Rapid City, SD 57701
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(646 Reviews)

JC
gravatar
James C.
Spearfish, SD
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Service
My 2nd Service to New Car
Liberty Hyundai is a very good place to have your car serviced. Staff is friendly and will take good care of your vehicle.

As noted, Corporate Hyundai should do a better job with their offer of three free oil changes when you buy a new car. Too many stipulations with it. Confusing to the costumer and even the dealers.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/09/2022
Service Type: Maintenance
8
Category: Service
Service was good but three free oil changes are difficult to get.
Rainey was very helpful and as far as I could tell all oil change checklist was completed. Not happy with Hyundai's offer for three oil changes on new vehicles. Very confusing to me and even the service dept.
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 02/11/2022 05:28 AM

Good Morning Jim , Thank you for taking the time to speak with me regarding your survey.
We have many customers with similar frustration with the complementary oil changes and understanding 
the guide lines to the program. I have been informed that Hyundai does also review these surveys.We are glad 
your service at Liberty was good. We look forward to your next service visit. Hope you have a good weekend.

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

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