Limerick Auto Body


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

646 Reviews

99% Would Recommend
Latest Review about 1 month ago
Michael B. on 08/12/2017
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Michael said he did not have any issues and everything was taken care of on time. This business followed through with everything they said they would do.
Category: Collision
Service Date: 07/28/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Mark G. on 08/09/2017
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Spoke with Maureen. She said the business was able to get her vehicle in early and they repaired everything needed. It was finished faster than expected, it was very easy and there was no stress.
Category: Collision
Service Date: 07/28/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Jasmine A. on 08/07/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Communication Issues"
Being a younger woman at a repair shop is never easy, but when I call for clarification on the status of MY vehicle, I was not expected to be treated like I was a bother and DEFINITELY did not want to hear "I already talked to your father." When I called to say that I just wanted clarification on the delay, not to hassle anyone, I was talked to like I called 50,000 times. Just another reminder why I will have to continue to have my father handle my repairs because they do not want to hear from a young woman who wanted to personally inquire about a 3+ day delay, putting me at over one week without my vehicle. It was my first call, and the call to finally pick it up will be my last. Hoping the actual repairs live up to the reviews.
Clarification: The delay was due to insurance and out of LAB's control, but the way clientele is spoken to is in their control.
Service Date: 08/07/2017
Review Created: 08/07/2017 12:08 PM
Erin S. on 07/15/2017
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Erin said the business does a quick and nice job. They cleaned the vehicle and were easy to work with.
Category: Collision
Service Date: 06/01/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Bonnie W. on 07/14/2017
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Spoke with Mark. He said everything looked good and he had no problems.
Category: Collision
Service Date: 06/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Andrea C. on 07/14/2017
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Andrea said they finished quickly and offered a rental vehicle. The repair took a few hours so she did not need to be informed.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Michael C. on 07/11/2017
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Michael said he thought the staff did a good job on the vehicle.
Category: Collision
Service Date: 06/29/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Shipeng Y. on 07/11/2017
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Shipeng said the repairs were very good.
Category: Collision
Service Date: 06/29/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Janet M. on 07/07/2017
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Janet said this business was great. Her vehicle was done way earlier than promised and there weren't any problems. Everything went smoothly. They were very nice but there wasn't much communication.
Category: Collision
Service Date: 06/13/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Timothy G. on 07/06/2017
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Timothy said this business did an excellent job. He was in and out.
Category: Collision
Service Date: 06/02/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Dave P. on 07/03/2017
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"Use them ! You won't regret it."
By far the most professional, clean and detail oriented shop I've ever used. After having my new Audi vandalized, I was nervous about who to use. They gave the best possible service available. I will only go back to them.
Service Date: 02/08/2017
Review Created: 07/03/2017 05:47 AM
Richard R. on 06/10/2017
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Richard said this business took good care of his vehicle, and it is in good shape.
Category: Collision
Service Date: 05/12/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Kimberly H. on 06/08/2017
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Kimberly said the business was very accommodating to her schedule. Her vehicle was ready sooner than promised. Everyone was friendly, courteous and very informative.
Category: Collision
Service Date: 04/06/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Gwen S. on 06/07/2017
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Gwen said it was a terrible experience. The driver's side door doesn't fit right and her radio station had been changed to a children station. There was some trim laying in the back of her vehicle. They had told her they could match the paint but the paint didn't match. She was not informed but that was okay. She had to call to find out if her vehicle was ready.
Category: Collision
Service Date: 04/26/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Tom M., General Manager at Limerick Auto Body responded on 07/17/2017

Called Gwen on 6/8/2017 to address her concerns. Unfortunately she would not talk with me, other than to say someone had changed the radio station and she did not want to be bothered because she was busy. I assured her that no-one in our employ would purposely change her radio station, reminded her of our warranty and offered to call back at a time more convenient. Gwen declined.  Our workmanship carries a Lifetime warranty and we do our very best to assure every customer complete satisfaction.

Colleen K. on 06/07/2017
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Colleen said this business did an excellent job. They were timely and they did good work.
Category: Collision
Service Date: 04/07/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Sandy B. on 06/03/2017
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Spoke with Jessica. She said she has been to this business before. They have always been great. They are very friendly and cooperative. She never has any issues with them.
Category: Collision
Service Date: 05/18/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Heather S. on 06/03/2017
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Heather said her vehicle looks great. They were very quick.
Category: Collision
Service Date: 04/20/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Frederick E. on 06/02/2017
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Frederick said they are close to him. It's how nice they got it done. They did a good job.
Category: Collision
Service Date: 05/10/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Catherine H. on 06/02/2017
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Catherine said her vehicle looks great.
Category: Collision
Service Date: 05/01/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Judy E. on 06/02/2017
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Judy said her vehicle was ready earlier than promised.
Category: Collision
Service Date: 05/24/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
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