Lithia Hyundai of Great Falls


Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5rating 4.31

83 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
89% Would Recommend
Latest Review 9 days ago
Marjorie H. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service....But, you will pay $$$$$
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 08:16 PM
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Brad W., Service Manager at Lithia Hyundai of Great Falls responded on 08/08/2017

Thank you for your Business, Glad the Staff was Great to deal with. Thk you again

Brad Wilkes

Edna W. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bennett/ Lithia "
Everyone was very nice
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/03/2017 10:39 AM
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Brad W., Service Manager at Lithia Hyundai of Great Falls responded on 08/03/2017

Thank you for your Buisness

Brad Wilkes

Verified Customer on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
We always get our oil changed here for our 2007 Hyundai Santa Fe. The prices are reasonable and the turn around time is great!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/03/2017 07:02 AM
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Brad W., Service Manager at Lithia Hyundai of Great Falls responded on 08/04/2017

Thank you for the Business

Brad Wilkes

Verified Customer on 08/01/2017
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"Fast and Friendly "
Fast. Friendly. Some confusion with on line appointment syncing with their office schedule. Overall, good experience
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/01/2017 01:08 PM
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Brad W., Service Manager at Lithia Hyundai of Great Falls responded on 08/01/2017

Thank you for your business. Sorry for the fogginess on your appointment, we have some bugs to work out with the online communications, but Thank You

Brad Wilkes

Douglas R. on 07/26/2017
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"A good place to keep your car healthy."
I have been with these folks for about 5 years and they have consistently been very good in taking care of my car.
Douglas Reutzel
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 07/26/2017 01:26 PM
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Brad W., Service Manager at Lithia Hyundai of Great Falls responded on 07/26/2017

Thank you for Trusting in us with your car.

Brad Wilkes

Michaelle M. on 07/26/2017
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"Very friendly service."
I had an excellent experience. The two women who checked me in were very helpful. They made a very good impression as drove in and through out the process.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 07/26/2017 01:19 PM
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Brad W., Service Manager at Lithia Hyundai of Great Falls responded on 07/26/2017

Thank you for trusting in us with your Car

Brad Wilkes

Candi L. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Staff"
Great Personal service.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/21/2017 03:31 PM
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Brad W., Service Manager at Lithia Hyundai of Great Falls responded on 07/22/2017

Thank you again

Brad Wilkes

GLORIA P. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"na"
na
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/13/2017 12:15 PM
BILL C. on 07/05/2017
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"Prodessional"
Very professional
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 07/03/2017
Service Type: Maintenance
Review Created: 07/05/2017 01:32 PM
Joy W. on 07/03/2017
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"very accomodating to my schedule"
Everything is first rate
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/27/2017
Service Type: Repair
Review Created: 07/03/2017 04:25 PM
MICHAEL B. on 06/22/2017
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"Visiting from Palm Springs, California"
We visit Great Falls every year and we are always treated as valued customers at Lithia Hyundai. The service was excellent.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 08:42 PM
Doris J. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"location. service "
yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 11:11 AM
Anthony K. on 06/06/2017
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"great service"
Very good job
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/06/2017 08:29 PM
Robert R. on 06/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great dealer"
Good communication. Very friendly place.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/06/2017 05:13 AM
Terry M. on 06/02/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Lithia Hyundai only focuses on the requested service, and does not pay any attention to other problems except for minor ones like windshield wipers???"
Fix my exhaust system; the light is very visible and noticeable from the drivers seat.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/02/2017 08:04 PM
Grant A. on 05/17/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Oil Change"
Oil change/service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/17/2017 12:21 PM
Beverly A. on 05/03/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"want service performed by dealership where purchased (was Bennett Imports then) "
service/facility about the same as any other dealership - Bennett Imports always washed the Veloster after service
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 05/01/2017
Service Type: Maintenance
Review Created: 05/03/2017 09:59 AM
Bobby L T., Service Manager at Lithia Hyundai of Great Falls responded on 05/04/2017

thank you for bringing your vehicle in for service.  im sorry that we didnt change your air filter.  we only recommend things that are needed to be replaced at the time.  if you would like we can bring it back in and replace your air filter for you.

Bobby Tillman
Service Manager
406-731-5659

Candi L. on 05/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best in Town"
5 star service
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 05/01/2017 09:00 PM
Michaelle M. on 04/26/2017
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"So pleasent"
The scheduling personnel we so helpful and accommodating. I enjoyed my time spent with them. They are very professional.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:11 PM
William H. on 04/20/2017
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"nice people"
its friendly,clean
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/20/2017 04:45 PM
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