Lykon Automotive Inc


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

117 Reviews

98% Would Recommend
Latest Review 3 days ago
KEN C. on 02/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service is Excellent"
5 out of 5
Vehicle: Mitsubishi Outlander Sport
Service Date: 02/23/2017
Review Created: 02/24/2017 02:02 AM
JAMES S. on 02/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State Inspection and Oil Change"
I was very pleased with the service that I received. Representatives are very friendly.
Service was very fast and easy. I waited for the car and I was in and out within an hour.
Vehicle: Nissan Rogue
Service Date: 02/17/2017
Review Created: 02/19/2017 09:51 AM
David S. on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the business is great, he has used them for years.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/16/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/17/2017

We love great customers like you David, and we look forward to providing you with great customer service and quality repairs and maintenance in the future. 

William C. on 02/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said they provide good service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/23/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/17/2017

Thanks William, we do try ! I'm glad we can assist with your Sonata and keep you happy. 

Beatrice W. on 02/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Beatrice said they are very good people. They are friends and they grew up together. They give good service and they are professional. She likes the atmosphere.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 02/08/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
Joe R. on 02/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said the service was good.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/04/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Well thank you Joe, we do appreciate your nice review and we'll be here anytime you need awesome quality service for your maintenance and repairs.

James S. on 02/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kathie. She said they did very good work. They were very courteous and professional. He thanked them for returning his vehicle.
Vehicle: Ford Windstar
Category: Service
Service Date: 01/31/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Thanks for your nice review James, we do strive to be professional and courteous to all our customers ! 

Maryellen V. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Maryellen said this facility has excellent customer service, they take care of their customers and he really appreciates this.
Vehicle: Honda Civic
Category: Service
Service Date: 01/28/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Thanks *olb Family, we truly appreciate great customers like yourselves :) Enjoy the snow ! 

Jermia M. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jeremiah. He said the service was convenient and prompt.
Vehicle: Cadillac ATS
Category: Service
Service Date: 01/27/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Thanks for your nice review, Jermia. We'll be here whenever you need prompt affordable service! 

Ian A. on 01/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ian said the business did everything he asked them to do and the service was good.
Vehicle: Ford Econoline
Category: Service
Service Date: 01/20/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Listening to our customers is what sets us apart from the rest of our competiton, we love our customers and want nothing but for them to be happy with our performance ! 

Bala K. on 01/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bala said they were perfect, they found the issue and fixed it.
Vehicle: BMW X5
Category: Service
Service Date: 01/18/2017
Review Created: 01/20/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Thanks for your kind words, Bala. Glad we could help get your vehicle all up and running ! 

Curtis H. on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Curtis said the atmosphere was very professional. They gave in depth explanations on what was going on with his vehicle and offered the best course of action to address the issues. It was a very good experience.
Vehicle: Ford Focus
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Lykon's loves to hear reviews like this, we strive to provide the best education and course of action to every customer.  We truly appreciate those who appreciate the quality we provide, thanks Curtis.

Kenneth J. on 01/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kenneth said they do very well.
Vehicle: Saturn Vue
Category: Service
Service Date: 01/09/2017
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

We DO try, thanks Ken! 

Coleen M. on 01/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Coleen said she had a great experience at this business and there were no problems.
Vehicle: Ford Escape
Category: Service
Service Date: 12/22/2016
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Than we must be doing our jobs correctly, thanks Coleen! Enjoy the new year and we'll see you for your next maintenance. 

Karen C. on 01/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Karen said the business had excellent service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/22/2016
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Sarah V. on 01/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sarah said the business went above and beyond. Their customer service was really great. They were knowledgeable and friendly.
Vehicle: Ford Focus
Category: Service
Service Date: 01/06/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

That's what we like to hear! AND you'll get nothing less than that service each and every time you visit us! 

PARIS T. on 01/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kindly greeted when you walk in by Bridget. The work is always done in a timely manner by professional well educated mechanics. "
I drive a long way to get my car serviced by Lykon because they are honest and competitively priced.
Vehicle: Chevrolet Impala Limited
Service Date: 01/07/2017
Review Created: 01/08/2017 10:00 PM
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Thanks so much for your kind words and review! We are always looking to make our customers feel comforatble while they are with us! We appreciate that you make that special trip to see us. We'll be sure to keep up the good work :)

Lynn R. on 01/05/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Lynn said they did a great job and the employees were nice. However, she asked them to perform an oil change and as they did they noticed she needed a new oil pan. To change it they would have to change her oil a second time. She wishes they had replaced the pan at that time so she wouldn't have to pay for it twice.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 12/27/2016
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Inez D. on 01/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Inez said he likes their work.
Vehicle: Honda Civic
Category: Service
Service Date: 01/02/2017
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Renny S. on 12/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Renny said his vehicle was towed there. Bridget has been very helpful and informative. She has been good about following up with him.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 12/23/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 117 in total