Lykon Automotive Inc


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

125 Reviews

98% Would Recommend
Latest Review 7 days ago
KEVIN W. on 03/22/2017
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"Great Service and friendly staff!"
During a routine inspection, a broken control bar was found. The repair was going to be a few hours, I was given a ride home and picked up after it was completed. They always treat Mimi (French Bulldog) and I like family. Best repair shop around!
Vehicle: Chevrolet Malibu
Service Date: 03/21/2017
Review Created: 03/22/2017 06:10 AM
Edna D. on 03/15/2017
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Edna said she likes the service this business provides and the employees make her feel like family.
Vehicle: Jeep Compass
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Maurice T. on 03/13/2017
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Maurice said he likes the service they provided.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/03/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
LINDSAY T. on 03/11/2017
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"the best!"
Only place I will take my car to!
Vehicle: Mazda 3
Service Date: 03/03/2017
Review Created: 03/11/2017 05:33 AM
Herbert S. on 03/11/2017
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Herbert said he will recommend this business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/20/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Brian T. on 03/08/2017
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Brian said this business made a mistake on the service he asked for. They were great and they absorbed the cost of the mistake with the service that was done.
Vehicle: Nissan Altima
Category: Service
Service Date: 03/04/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Stacy S. on 03/08/2017
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Stacy said they did a great job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/04/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
KEN C. on 02/24/2017
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"Customer Service is Excellent"
5 out of 5
Vehicle: Mitsubishi Outlander Sport
Service Date: 02/23/2017
Review Created: 02/24/2017 02:02 AM
JAMES S. on 02/19/2017
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"State Inspection and Oil Change"
I was very pleased with the service that I received. Representatives are very friendly.
Service was very fast and easy. I waited for the car and I was in and out within an hour.
Vehicle: Nissan Rogue
Service Date: 02/17/2017
Review Created: 02/19/2017 09:51 AM
David S. on 02/15/2017
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David said the business is great, he has used them for years.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/16/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/17/2017

We love great customers like you David, and we look forward to providing you with great customer service and quality repairs and maintenance in the future. 

William C. on 02/14/2017
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William said they provide good service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/23/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/17/2017

Thanks William, we do try ! I'm glad we can assist with your Sonata and keep you happy. 

Calvin C. on 02/11/2017
Recommended badge inactive Recommended
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Calvin said there was a misunderstanding on the time and how much the starter would cost.
Vehicle: GMC Savana Special
Category: Service
Service Date: 01/24/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/17/2017

We apologize for the inconvience of waiting for your appointment to commence. A large bit of the time was having to set up the truck back out of our facility and finding the bolts to the driveshaft were rusted. This unfortunately is beyond our control and we took great care in trying not to break them.

We always give our customers an estimate and require authoriztion before starting any work. We provide quality repairs and labor and use reputable parts which aren't always priced along the same lines of what others charge (like small retail chains or what friends can charge).

With your authorization, we did extend the same quality repair to your vehicle along with other repairs we recommended were majorly needed. 

Please feel free to contact us back in regards to any concerns that you might have. 

Beatrice W. on 02/09/2017
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Beatrice said they are very good people. They are friends and they grew up together. They give good service and they are professional. She likes the atmosphere.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 02/08/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
Joe R. on 02/06/2017
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Joe said the service was good.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/04/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Well thank you Joe, we do appreciate your nice review and we'll be here anytime you need awesome quality service for your maintenance and repairs.

James S. on 02/03/2017
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Spoke with Kathie. She said they did very good work. They were very courteous and professional. He thanked them for returning his vehicle.
Vehicle: Ford Windstar
Category: Service
Service Date: 01/31/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Thanks for your nice review James, we do strive to be professional and courteous to all our customers ! 

Maryellen V. on 02/01/2017
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Maryellen said this facility has excellent customer service, they take care of their customers and he really appreciates this.
Vehicle: Honda Civic
Category: Service
Service Date: 01/28/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Thanks *olb Family, we truly appreciate great customers like yourselves :) Enjoy the snow ! 

Jermia M. on 02/01/2017
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Spoke with Jeremiah. He said the service was convenient and prompt.
Vehicle: Cadillac ATS
Category: Service
Service Date: 01/27/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Thanks for your nice review, Jermia. We'll be here whenever you need prompt affordable service! 

Ian A. on 01/24/2017
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Ian said the business did everything he asked them to do and the service was good.
Vehicle: Ford Econoline
Category: Service
Service Date: 01/20/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Listening to our customers is what sets us apart from the rest of our competiton, we love our customers and want nothing but for them to be happy with our performance ! 

Bala K. on 01/20/2017
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Bala said they were perfect, they found the issue and fixed it.
Vehicle: BMW X5
Category: Service
Service Date: 01/18/2017
Review Created: 01/20/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Thanks for your kind words, Bala. Glad we could help get your vehicle all up and running ! 

Curtis H. on 01/18/2017
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Curtis said the atmosphere was very professional. They gave in depth explanations on what was going on with his vehicle and offered the best course of action to address the issues. It was a very good experience.
Vehicle: Ford Focus
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 02/09/2017

Lykon's loves to hear reviews like this, we strive to provide the best education and course of action to every customer.  We truly appreciate those who appreciate the quality we provide, thanks Curtis.

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