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Mac Haik Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(455 Reviews)
45
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
8
Total ReScores
4.8
ReScore Average
45
Net Promoter Score ®

Business Details

About

The friendly and helpful staff at the Mac Haik Hyundai Victoria Service Department are ready to answer your questions and service your Hyundai vehicle on your next visit. The friendly and helpful staff at the Mac Haik Hyundai Victoria Service Department are ready to answer your questions and service your Hyundai vehicle on your next visit.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(361) 576-1221

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
4404 N. Navarro Victoria, TX 77904
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(455 Reviews)

DH
gravatar
Daniel H.
Victoria, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/24/2023
0
Category: Service
Wish Zero Stars Was Possible
The basics: call, but don’t expect an answer; leave a message, but don’t expect a call back; drop you car off for service, but don’t expect any actual service; expect a Hyundai dealer to provide Hyundai service, but don’t expect that from Mac Haik Hyundai service. I don’t know how Hyundai continues to let Mac Haik treat their Hyundai customers as they do. My honest hope is that Hyundai removes itself from the Mac Haik name because it tarnishes the Hyundai name. I will never buy another vehicle from Mac Haik or Hyundai once my current situation is solved. My Hyundai vehicle is at the Hyundai service center not being serviced because the Hyundai service center does not know how to fix my Hyundai that’s at their Hyundai service center. The service department’s game is to not have anyone on hand to actually service Hyundais, which forces you to just buy a new one. It’s as unethical of a business model as I’ve ever seen. I can’t believe they are allowed to do it, but being told they’ll trade virtually any vehicle, even vehicles with blown engines, to get you in a new one proves that the fact they only have one Hyundai service tech on hand who doesn’t even know how to service Hyundais because they don’t want to service vehicles. They only want to force you to buy a new one. Avoid Mac Haik dealership in Victoria, TX at all costs.
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