99% Would Recommend
Latest Review 14 days ago
Jackie S. on 09/12/2017
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Jackie said she appreciated that the business didn't charge her for things she didn't need or lie about the service she needed. The staff took care of her battery and she would go back for future service.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
William B. on 09/03/2017
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"Honest Price & Effective Repair"
Fairhope locals may not be concerned with the eclectic array of vehicles in the lot, and as a new resident I had some reservations. Not anymore. John tackled the repairs on my older model Lexus, and exceeded expectations. Compared to dealership costs and inconvenience of driving to Mobile -- this option is a winner!
Vehicle: Lexus GS 300
Service Date: 08/31/2017
Review Created: 09/03/2017 12:12 PM
John B. on 08/31/2017
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John said the staff was quick and they got him in and out. The price was fair and reasonable. They did a good job. He appreciates them.
Vehicle: Nissan Maxima
Category: Service
Service Date: 08/23/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Tonya R. on 08/28/2017
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Tonya said she was satisfied with the service she received from this business.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/03/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Donnie B. on 08/24/2017
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Donnie said this business was quick and they had good pricing. He couldn't believe how nice they were. He liked them because they were close and convenient. He can drop his vehicle off and walk back to work. Unfortunately, it was very untidy and they had fast food wrappers as well as containers all over the facility where the mechanics were working. To speak to the mechanic he had to go into the area where the mechanics were working. He made his way past other vehicles but fast food trash and greasy parts in the area made potentially unsafe. It should be off limits.
Vehicle: Lexus GS 300
Category: Service
Service Date: 08/22/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
Connor S. on 08/15/2017
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Connor said the service from this business was good, quick and friendly. Mr. Macarthur knew what he was talking about.
Vehicle: Honda Element
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 08/15/2017
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David said this business did a good job. He had issues with his vehicle and they took time to correct it. He looks forward to doing more business with them.
Vehicle: GMC Envoy
Category: Service
Service Date: 08/08/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Marvin H. on 08/13/2017
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"done immediately"
Called as soon as the job was complete. No extra add ons.
Vehicle: Toyota RAV4
Service Date: 08/11/2017
Review Created: 08/13/2017 05:52 AM
Geen P. on 08/05/2017
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"always good work and honest with customer "
I WILL ALWAYS CALL YOUR GARAGE FIRST FOR ANY REPAIRS
Vehicle: Ford Windstar Wagon
Service Date: 08/03/2017
Review Created: 08/05/2017 01:41 PM
Jesse B. on 07/31/2017
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Jesse said John really knows what he is doing. He is a very good mechanic. He does not try to sell what is not needed.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/26/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Ralph N. on 07/31/2017
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Ralph said it's simply good, he knows them and there's no nonsense. The service is excellent and it's appreciated.
Vehicle: GMC Savana
Category: Service
Service Date: 07/26/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Joanne B. on 07/30/2017
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Joanne said she has already recommended them. They are very nice, kind and wonderful.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 07/06/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Dianne B. on 07/28/2017
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"Proximity to home and village"
I appreciate that they ran the tests to be discover it was NOT my alternator but a battery that needed replacing . I trust their integrity.
Vehicle: Kia Amanti
Service Date: 07/25/2017
Review Created: 07/28/2017 07:16 AM
Paul S. on 07/28/2017
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Paul said John did a superb job and he wants to thank him.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 07/11/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Mariah R. on 07/28/2017
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Mariah said every time she has used this business, she feels they are honest and on point.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/14/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Angle L. on 07/08/2017
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"Great Work!"
Quality is the pride of workmanship! Thanks John!
Vehicle: Chevrolet Tahoe
Service Date: 07/07/2017
Review Created: 07/08/2017 05:19 AM
Carl C. on 06/24/2017
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Carl said this business repaired the vehicle in a short amount of time and he is happy with the service.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
David L. on 06/23/2017
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David said he has taken a couple of vehicles there and the business has always been straight forward. They did not try to sell him service he did not want or need.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Linda D. on 06/14/2017
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"they treat me fairly and most of all honestly. "
Macarthurs is prompt , reasonably priced, shop and they don't charge you for work they didn't do. They don't tell you things need to be fixed when it isn't broken to begin with. You can trust them with you vehicle and your pocketbook. You can say that about a lot of shops. I trust John MacArthur and his staff with my cars and have for years.
Vehicle: Jeep Patriot
Service Date: 06/13/2017
Review Created: 06/14/2017 10:27 AM
Brooke C. on 05/30/2017
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Brooke said they are really sweet. It was a very genuine experience. There was a special going on.
Vehicle: Buick Century
Category: Service
Service Date: 05/26/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
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