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Magic Benz Service

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(297 Reviews)
65
Write a Review
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Score Details

5 stars
78%
4 stars
15%
3 stars
2%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
65
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(301) 985-2676
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (US & Canada)
11227 Old Baltimore Pike Beltsville, MD 20705
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Magic Benz Service's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(297 Reviews)
Write a Review
Recent Reviews
AB
gravatar
APRIL B.
Silver Spring, MD
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2024
verified customerVerified Customer
10
Trust goes a long way
The biggest anxiety most people have when it comes to car repair is trust. Having personally experienced repair centers that outright lied about my cars condition in order to extract my hard earned cash, it’s good to find a place where you have a sense of trust in what is being communicated about your vehicle and the repair costs. Recently brought on my vehicle for repairs to the AC system. Expected something that would not be cheap of course but was pleasantly surprised to find that all that was wrong was that my system actually had too much refrigerant. Best of all Magic Benz did not charge me anything for the diagnosis or service. That’s what I call good customer service. If a return customer has paid you thousands over the years. You should not nickel and dime over minor stuff. That’s trust and that builds loyal customers. Kudos to you Magic Benz. Keep up the great work!!
Yared T., Manager from Magic Benz Service responded on 05/03/2024 08:16 AM

We're thrilled to hear about your positive experience, especially after dealing with the anxiety of car repairs in the past. Trust is everything, and we're honored that you've found it with us. It's great to know that we could surprise you with a straightforward solution to your AC issue and provide the service at no charge. We truly appreciate your continued support and loyalty. We'll keep working hard to maintain the trust you've placed in us. Thank you for your kind words and for being a valued customer.

Service Coupons and Posts
🌟 Thank you for the amazing review! We're glad you trust us with your car repairs. We always aim for honest and fair service. Looking forward to serving you again! #CustomerTrust #QualityService
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🌟 Thank you for your kind words! We're thrilled to know that you're always satisfied with our service at Magic Benz. 🚗✨ We look forward to serving you again soon! #customerappreciation #MagicBenzService #Beltsville
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Thanks for the great review, Ted! 🤩 We're proud to provide excellent service to our customers in Beltsville. #MagicBenzService #Beltsville #HappyCustomers
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Thank you for your kind words, Carol! We're so glad you had a great experience. 🤗 #MagicBenzService #Beltsville #CustomerSatisfaction
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Thanks for the kind words! 🤩 Our team is dedicated to providing the best service possible. #MagicBenzService #Beltsville 🚗🔧
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Tyrone" for the kind words! We're thrilled to hear you've been a loyal customer for 5+ years. 🤩 We strive to provide the best service & prices in Beltsville! #MagicBenzService #Beltsville #CustomerService #HappyCustomers
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