Verified CustomerThank you for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience fell short of your expectations. Providing exceptional experiences for our customers is paramount to us, and we regret that we didn't meet that standard for you on this occasion.
We'd greatly appreciate it if you could share more details about your visit with us, as it will help us identify areas for improvement and ensure that similar situations don't occur in the future. Your insights are invaluable to us as we strive to enhance our services.
Please know that your satisfaction is our top priority, and we would welcome the opportunity to make things right. If you're open to it, I would love the chance to connect with you personally to address any concerns and regain your trust.
Once again, we appreciate your feedback and thank you for bringing this matter to our attention.
Pete Kaisk
Service Manager
(330) 825-7785 ext2