business image

Maple Grove Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,969 Reviews)
94

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
4.5
ReScore Average
94
Net Promoter Score ®

Business Details

Categories
Contact
(763) 425-8575

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9225 Wellington Ln N Maple Grove, MN 55369-4021

Affiliations

ASE
AAA - Approved Auto Repair
NAPA
Maple Grove Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,969 Reviews)

KB
gravatar
KENDRA B.
Maple Grove, MN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/29/2014
verified customerVerified Customer
Consistent quality service
Consistently good service without the push to buy more than what you came for. Only 4 stars because an employee left dirt all over the interior of my car after the last visit.
Recommended
Angie A., Manager from Maple Grove Auto Service responded on 07/02/2014 02:37 PM

Hello Kendra, thank you for taking the time to leave us a review we always appreciate the feedback. It is not acceptable for our staff to leave dirt in the interior of any customer cars. We actually have a procedure that our technicians follow where they wash their hands and bring a floor mat out to the vehicle before we pull it in. unfortunately with the shop environment sometimes dirt gets on their pants or clothing and rubs off in the vehicle. Either way we sincerely apologize and if you are in the area at all and want to stop up here we can clean the dirt for you and give you a certificate for a free oil change for the inconvenience. I apologize again and thank you for your other kind words about our shop.

Angie Annunziata
Manager
763-425-8575
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