ReScore Reviews™ (22)

ReScore
Overall Rating 4.3181809/5Overall Rating 4.3181809/5Overall Rating 4.3181809/5Overall Rating 4.3181809/5rating 4.3181809
Original
Overall Rating 1.71429/5rating 1.71429rating 1.71429rating 1.71429rating 1.71429
95% Would Recommend
100% Business Response
Latest Review 1 day ago
Mary H. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customet"
Issue was resolved quickly
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/21/2017
Service Type: Repair
Review Created: 03/24/2017 06:26 PM
Jacqueline J. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people in the service department are the best! Can't give them enough compliments."
This dealership is absolutely the best. They go above and beyond to help people even if they are traveling through the town and need help knowing they may or may not be back. Love them.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/22/2017
Service Type: Repair
Review Created: 03/24/2017 12:30 PM
Iris S. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean, friendly, and great prices"
Excellent
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/24/2017 04:56 AM
Matthew W. at Massey Hyundai responded on 03/24/2017

Thank you for the 5 star review.

Kathleen C. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service."
Great
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 03/11/2017
Service Type: Maintenance
Review Created: 03/24/2017 03:30 AM
Matthew W. at Massey Hyundai responded on 03/24/2017

Thank you for the 5 star review.

Verified Customer on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service and people
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/17/2017
Service Type: Repair
Review Created: 03/21/2017 11:10 AM
Matthew W. at Massey Hyundai responded on 03/22/2017

Thank you for the 5 star review.

Michael M. on 03/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People and service is always great."
Nice waiting area, short service time, always satisfied.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/19/2017 11:11 AM
Matthew W. at Massey Hyundai responded on 03/20/2017

Thank you for the 5 star review.

Patricia C. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Have always been treated very fairly, courtesley, etc."
Have had all of my service done at this location, very satisfied.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 03/10/2017
Service Type: Repair
Review Created: 03/18/2017 07:33 PM
Matthew W. at Massey Hyundai responded on 03/20/2017

Thank you for the 5 star review.

Ellen D. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great friendly service"
Wonderful timely service. Everyone friendly & ready to help. We called when we were in the area and they worked us right in immediately. We will be back!!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/11/2017
Service Type: Repair
Review Created: 03/18/2017 07:59 AM
Matthew W. at Massey Hyundai responded on 03/20/2017

Thank you for the 5 star review.

Melody M. on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT PEOPLE"
THE SERVICE AREA STAFF IS GREAT
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 03/09/2017
Service Type: Maintenance
Review Created: 03/17/2017 12:33 PM
Matthew W. at Massey Hyundai responded on 03/20/2017

Thank you for the 5 star review.

Barbara C. on 03/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
The people in service have always been upfront and quick to take care of things.
I have bought at least 5 Hyundai and the service is one of reasons.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/15/2017 02:51 PM
Matthew W. at Massey Hyundai responded on 03/20/2017

Thank you for the 5 star review.

Verified Customer on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
No comment
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/10/2017
Service Type: Repair
Review Created: 03/14/2017 04:43 PM
Matthew W. at Massey Hyundai responded on 03/15/2017

Thank you for the 5 star review.

Verified Customer on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Quality work and nice atomosphere
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/06/2017
Service Type: Maintenance
Review Created: 03/14/2017 12:10 PM
Matthew W. at Massey Hyundai responded on 03/15/2017

Thank you for the 5 star review.

Mia C. on 03/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast and professional"
The guys are always nice and fast. And answer any question that I have without making me feel dumb.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/02/2017
Service Type: Maintenance
Review Created: 03/13/2017 09:24 AM
Matthew W. at Massey Hyundai responded on 03/13/2017

Thank you for the 4 star review.

Ethna H. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service but not rushed"
The young woman who helped me was very nice
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/08/2017
Service Type: Repair
Review Created: 03/11/2017 03:30 AM
Matthew W. at Massey Hyundai responded on 03/13/2017

Thank you for the 5 star review.

Verified Customer on 03/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My service rep"
Listens
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 03/08/2017
Service Type: Repair
Review Created: 03/10/2017 08:43 PM
Matthew W. at Massey Hyundai responded on 03/13/2017

Thank you for the 4 star review.

Hubert S. on 03/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Understanding
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 03/03/2017
Service Type: Maintenance
Review Created: 03/10/2017 05:09 PM
Matthew W. at Massey Hyundai responded on 03/13/2017

Thank you for the 5 star review.

Bradley S. on 03/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
The staff is very friendly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/08/2017
Service Type: Repair
Review Created: 03/10/2017 10:20 AM
Matthew W. at Massey Hyundai responded on 03/10/2017

Thank you for a 5 star review.

Nancy B. on 03/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly customer service"
They explain everything clearly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/07/2017
Service Type: Repair
Review Created: 03/09/2017 02:01 PM
Matthew W. at Massey Hyundai responded on 03/10/2017

Thank you for the 5 star review.

Heather F. on 03/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and easy"
Easy to schedule appointments
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 03/07/2017
Service Type: Maintenance
Review Created: 03/09/2017 10:35 AM
Matthew W. at Massey Hyundai responded on 03/10/2017

Thank you for the 5 star review.

Verified Customer on 03/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Everything was done in a timely and professional manner. Will definitely come back for all of my services!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 03/04/2017
Service Type: Maintenance
Review Created: 03/07/2017 02:20 PM
Matthew W. at Massey Hyundai responded on 03/08/2017

Thank you for the 5 star review.

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