ReScore Reviews™ (19)

ReScore
Overall Rating 4.2105274/5Overall Rating 4.2105274/5Overall Rating 4.2105274/5Overall Rating 4.2105274/5rating 4.2105274
Original
Overall Rating 1.72222/5rating 1.72222rating 1.72222rating 1.72222rating 1.72222
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Sandra P. on 01/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Randy always takes the time to fully explain things to me and makes sure i get the best value possible."
Friendly, prompt, and courteous
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2017
Service Type: Maintenance
Review Created: 01/16/2017 06:58 AM
Matthew W. at Massey Hyundai responded on 01/16/2017

Thank you for the 5 star review.

Verified Customer on 01/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and reliable"
Ty
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/10/2017
Service Type: Maintenance
Review Created: 01/15/2017 05:01 PM
Matthew W. at Massey Hyundai responded on 01/16/2017

Thank you for the 5 star review.

Verified Customer on 01/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"had service done"
service was done within time limit
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/09/2017
Service Type: Repair
Review Created: 01/15/2017 07:12 AM
Matthew W. at Massey Hyundai responded on 01/16/2017

Thank you for the 5 star review.

Verified Customer on 01/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Yes
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/09/2017
Service Type: Maintenance
Review Created: 01/11/2017 02:55 PM
Matthew W. at Massey Hyundai responded on 01/12/2017

Thank you for the 5 star review.

Jennifer Y. on 01/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
I've never had anything but good service at Massey and we love our Tucson!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/04/2017
Service Type: Repair
Review Created: 01/11/2017 05:59 AM
Matthew W. at Massey Hyundai responded on 01/11/2017

Thank you for the 5 star review.

SALLY P. on 01/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Courteous and professional
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/06/2017
Service Type: Repair
Review Created: 01/10/2017 07:16 PM
Matthew W. at Massey Hyundai responded on 01/11/2017

Thank you for  the 5 star review.

Megan E. on 01/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So helpful and always friendly"
I had a wonderful experience for my first oil change. They had all my info on file and explained everything I needed to know. They did it in a timely manner and were very friendly!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/12/2016
Service Type: Repair
Review Created: 01/10/2017 07:14 PM
Matthew W. at Massey Hyundai responded on 01/11/2017

Thank you for  the 5 star review.

Gerald K. on 01/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to get to and the service is great. "
Service is great when needed .
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/30/2016
Service Type: Repair
Review Created: 01/08/2017 12:39 PM
Matthew W. at Massey Hyundai responded on 01/09/2017

Thank you for the 5 star review.

Vickie H. on 01/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Took my 2009 Hyundai for the uncoating and of course my service was always as expected GREAT. The counter lady was not only polite but I spent very little time. My appointment was confirmed and service was done. I cannot remember her name but she is an asset to your team.
Vehicle: 2009 HYUNDAI ACCENT
Category: Service
Service Date: 12/21/2016
Service Type:
Review Created: 01/08/2017 10:14 AM
Matthew W. at Massey Hyundai responded on 01/09/2017

Thank you for the 5 star review.

Verified Customer on 01/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"!!!!"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/04/2017
Service Type: Maintenance
Review Created: 01/07/2017 07:26 AM
Matthew W. at Massey Hyundai responded on 01/09/2017

Thank you for the 5 star review.

ELIZABETH S. on 01/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great experience at Massey Hyundai"
We take our 2014 Elantra GT for service even though we have moved out of the Hagerstown area because they quick, precise and honest.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 01/04/2017
Service Type: Maintenance
Review Created: 01/06/2017 01:27 PM
Matthew W. at Massey Hyundai responded on 01/09/2017

Thank you for the 5 star review.

John D. on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service personnel "
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/30/2016
Service Type: Repair
Review Created: 01/04/2017 05:53 AM
Matthew W. at Massey Hyundai responded on 01/04/2017

Thank you for the 5 star review.

James R. on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, thorough."
Everyone was very friendly. As I was being checked in I was told about a recall on my NEW vehicle and with no hesitation I was told it would be corrected today...how about that, no hassle or run around. Thanks Massey Hyundai.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/30/2016
Service Type: Repair
Review Created: 01/04/2017 04:33 AM
Matthew W. at Massey Hyundai responded on 01/04/2017

Thank you for the 5 star review.

Michael F. on 01/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership to work with"
Great customer service - very friendly and knowledgeable!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/27/2016
Service Type: Maintenance
Review Created: 01/03/2017 07:14 AM
Matthew W. at Massey Hyundai responded on 01/03/2017

Thank you for the 5 star review.

Verified Customer on 01/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thanks"
Thanks
Vehicle: 2003 Hyundai Sonata
Category: Service
Service Date: 12/27/2016
Service Type: Maintenance
Review Created: 01/02/2017 05:29 PM
Matthew W. at Massey Hyundai responded on 01/03/2017

Thank you for the 4 star review.

Verified Customer on 12/30/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"delivers as promised"
@ checkout there was an error in price & what was quoted but they fixed it & work was completed quicker than estimated!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/26/2016
Service Type: Maintenance
Review Created: 12/30/2016 10:33 PM
Matthew W. at Massey Hyundai responded on 01/03/2017

Thank you for the 4 star review.

Terry G. on 12/30/2016
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2016 Accent"
Chaz was very friendly and took time to explain options with me.
Service Date: 12/26/2016
Service Type:
Review Created: 12/30/2016 05:19 PM
Matthew W. at Massey Hyundai responded on 01/03/2017

Thank you for the 5 star review.

Kristin R. on 12/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent car service "
I recently had my car serviced at Massey Hyundai. Everyone I talked to was extremely kind and helpful. I plan on returning when I need my next service.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 12/28/2016
Service Type: Maintenance
Review Created: 12/30/2016 02:20 PM
Matthew W. at Massey Hyundai responded on 01/03/2017

Thank you for the 5 star review.

Carl P. on 12/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mgreat"
GreY service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/26/2016
Service Type: Maintenance
Review Created: 12/28/2016 03:48 PM
Matthew W. at Massey Hyundai responded on 12/29/2016

Thank you for taking the time to fill out the survey and providing us a 5 star rating. Please let us know if we can assist you with any other needs on your Sonata.

William P. on 12/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Service manager was very helpful
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 12/26/2016
Service Type: Maintenance
Review Created: 12/28/2016 02:29 PM
Matthew W. at Massey Hyundai responded on 12/29/2016

Thank you for stopping by Massey Hyundai. We sincerely appreciate your positive feedback. We hope to see you soon!

 

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