ReScore Reviews™ (35)

ReScore
Overall Rating 4.3428571/5Overall Rating 4.3428571/5Overall Rating 4.3428571/5Overall Rating 4.3428571/5rating 4.3428571
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
95% Would Recommend
100% Business Response
Latest Review about 22 hours ago
David N. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
A++
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/26/2017
Service Type: Maintenance
Review Created: 09/24/2017 08:38 AM
Matthew W. at Massey Hyundai responded on 09/25/2017

Thank you for the 5 star review.

Robert S. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Santa Fe"
good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/22/2017 05:42 AM
Matthew W. at Massey Hyundai responded on 09/22/2017

Thank you for the 4 star review.

William L. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly honest service"
Friendly service. Bring it there for some services. I boughtTwo Hyundai's from them. Great place to work with.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 01:56 PM
Matthew W. at Massey Hyundai responded on 09/21/2017

Thank you for the 5 star review.

CHARLES M. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Scheduled appointment for 3500 mile oil change , asked for tire rotation thinking it was normal. Wasn't told recommended at 7500 but read scheduled maintaince folder and cancelled."
I think they could've told me it wasn't due to 7500 miles but was a lot of people just did. Hmmm especially if not told right?
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:18 PM
Matthew W. at Massey Hyundai responded on 09/21/2017

Thank you for the 4 star review.

Caren N. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly service the quickness of the service and the great atmosphere......they talk to you not at you"
Great customer service, friendly and they explain everything and not tell you this is what is needed and they look to see if there are any car defects that have come out on your vehicle prior to the starting of the services.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:51 PM
Matthew W. at Massey Hyundai responded on 09/20/2017

Thank you for the 5 star review.

Anthony L. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and observant service department"
After a shaky sale and issues getting a second key the service department came in and rocked it!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 10:42 AM
Matthew W. at Massey Hyundai responded on 09/19/2017

Thank you for the 5 star review.

Jessica B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience "
Everyone was professional and kept me in the know with what was going on.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 08:40 AM
Matthew W. at Massey Hyundai responded on 09/19/2017

Thank you for the outstanding review.

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Always very friendly. Explain service in detail.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 02:25 AM
Matthew W. at Massey Hyundai responded on 09/19/2017

Thank you for the 5 star review.

Samuel R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 10:51 AM
Matthew W. at Massey Hyundai responded on 09/18/2017

Thank you for the 5 star review.

Patricia Z. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast and friendly service."
I received fast and friendly service. I just wish they would have cleaned up the mud on the drivers side floor.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 10:31 AM
Matthew W. at Massey Hyundai responded on 09/18/2017

Thank you for the 4 star review.

WILLIAM H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mace's oil change"
very professional; quick service. thank you.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 04:11 AM
Matthew W. at Massey Hyundai responded on 09/18/2017

Thank you for the 5 star review.

Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+++"
Great customer service as always. Thank you
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/16/2017 07:18 AM
Matthew W. at Massey Hyundai responded on 09/18/2017

Thank you for the 5 star review.

Donald R. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" timely, clean, professional"
5 stars
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:56 AM
Matthew W. at Massey Hyundai responded on 09/14/2017

Thank you for the 5 star review.

Robert S. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Prompt, courteous Service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:13 AM
Matthew W. at Massey Hyundai responded on 09/14/2017

Thank you for the 5 star review.

Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire repair"
I didn't have an appointment but they put me in immediately and repaired my tire. How easy and fast!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/14/2017 04:12 AM
Matthew W. at Massey Hyundai responded on 09/14/2017

Thank you for the 5 star review.

Verified Customer on 09/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil"
Na
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/13/2017 11:35 AM
Matthew W. at Massey Hyundai responded on 09/13/2017

Thank you for the 4 star review.

Perry P. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Very professional, quick & professional
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/12/2017 03:17 PM
Matthew W. at Massey Hyundai responded on 09/13/2017

Thank you for the 5 star review.

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotation"
This dealership has the best service department around.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:08 PM
Matthew W. at Massey Hyundai responded on 09/12/2017

Thank you for the 5 star review.

Aubrey E. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"NEAR MY HOME"
YES. THE COUNTER PERSON WAS VERY PLEASANT.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:19 AM
Matthew W. at Massey Hyundai responded on 09/12/2017

Thank you for the 4 star review.

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NA."
They always check with me before be performing any maintenance and do not pressure me into anything I don't want completed.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/12/2017 02:46 AM
Matthew W. at Massey Hyundai responded on 09/12/2017

Thank you for the 5 star review.

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