ReScore Reviews™ (11)

ReScore
Overall Rating 4.0000009/5Overall Rating 4.0000009/5Overall Rating 4.0000009/5Overall Rating 4.0000009/5rating 4.0000009
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Anthony B. on 07/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly And Knowledgeable Staff"
n/a
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 07/27/2016
Service Type: Maintenance
Review Created: 07/29/2016 07:56 PM
Richard W. on 07/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Good service
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 07/27/2016
Service Type: Repair
Review Created: 07/29/2016 01:40 PM
Matthew W. at Massey Hyundai responded on 07/29/2016

Thank you for the 5 star review.

Mary H. on 07/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mary"
Quick service for a recall
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/26/2016
Service Type: Repair
Review Created: 07/29/2016 07:26 AM
Matthew W. at Massey Hyundai responded on 07/29/2016

Thank you for the 5 star review.

Anonymous on 07/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy of employees and ease of access."
See above.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 07/26/2016
Service Type: Maintenance
Review Created: 07/28/2016 03:44 PM
Matthew W. at Massey Hyundai responded on 07/29/2016

Thank you for the 5 star review.

James Y. on 07/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and professional service "
Best service I've had at any dealer
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/23/2016
Service Type: Maintenance
Review Created: 07/28/2016 10:58 AM
Matthew W. at Massey Hyundai responded on 07/28/2016

Thank you for the 5 star review.

Dorothy C. on 07/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fixing a dead battery"
great service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/25/2016
Service Type: Maintenance
Review Created: 07/27/2016 02:43 PM
Matthew W. at Massey Hyundai responded on 07/28/2016

Thank you for the 5 star review.

Anonymous on 07/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Thanks for getting me back on the road so quickly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/22/2016
Service Type: Repair
Review Created: 07/26/2016 06:14 PM
Matthew W. at Massey Hyundai responded on 07/27/2016

Thank you for the 5 star review

Anonymous on 07/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smooth as clockwork!"
Everything done just as promised.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/22/2016
Service Type: Repair
Review Created: 07/26/2016 05:52 PM
Matthew W. at Massey Hyundai responded on 07/27/2016

Thank you for the 5 star review

Anonymous on 07/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
I like
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/23/2016
Service Type: Maintenance
Review Created: 07/26/2016 03:02 PM
Matthew W. at Massey Hyundai responded on 07/27/2016

Thank you for the 5 star review

Arleen M. on 07/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Organized, friendly, quick service "
Fast, very organized service that I ever delt with, plus everyone was so friendly!
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 07/20/2016
Service Type: Maintenance
Review Created: 07/22/2016 12:59 PM
Matthew W. at Massey Hyundai responded on 07/22/2016

Thank you for the 5 star review.

Rosemary D. on 07/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"For Recall"
It's good when you get there early.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/19/2016
Service Type: Repair
Review Created: 07/21/2016 04:59 PM
Matthew W. at Massey Hyundai responded on 07/22/2016

Thank you for the 5 star review.

Robert S. on 07/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Work"
Freindly Great Service and they Care
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/18/2016
Service Type: Repair
Review Created: 07/21/2016 02:00 PM
Matthew W. at Massey Hyundai responded on 07/22/2016

Thank you for the 5 star review.

Joseph H. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Diagnostics"
In for check on vehicle not starting - second time in for this concern. Rose was sympathetic to my concerns and gathered as much information as we could both gather as to concern. This time a code was generated and a replacement part installed. Hopefully, this takes care of concern.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/18/2016
Service Type: Repair
Review Created: 07/20/2016 06:28 PM
Matthew W. at Massey Hyundai responded on 07/21/2016

Thank you for the 5 star review.

Mary D. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mostly the people make it great"
Great service done in a really good amount of time. Priced right.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/14/2016
Service Type: Maintenance
Review Created: 07/20/2016 04:16 PM
Matthew W. at Massey Hyundai responded on 07/21/2016

Thank you for the 5 star review.

RANDY B. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Cheaper than I can do it myself.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 07/18/2016
Service Type: Maintenance
Review Created: 07/20/2016 01:36 PM
Matthew W. at Massey Hyundai responded on 07/20/2016

Thank you for the 5 star review

Anonymous on 07/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Explains repairs needed, friendly.
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 07/13/2016
Service Type: Maintenance
Review Created: 07/19/2016 05:30 AM
Matthew W. at Massey Hyundai responded on 07/19/2016

Thank you for the 5 star review.

Sherry M. on 07/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Thanks Massey Hyundai Hagerstown for your great service!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/12/2016
Service Type: Repair
Review Created: 07/18/2016 05:58 PM
Matthew W. at Massey Hyundai responded on 07/19/2016

Thank you for the 5 star review

Anonymous on 07/18/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Visit"
Tried to identify AC problem but none found.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/14/2016
Service Type: Repair
Review Created: 07/18/2016 04:53 PM
Matthew W. at Massey Hyundai responded on 07/19/2016

Thank you for the 4 star review

Anonymous on 07/18/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly honest service"
Yes
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 07/14/2016
Service Type: Maintenance
Review Created: 07/18/2016 04:22 PM
Matthew W. at Massey Hyundai responded on 07/19/2016

Thank you for the 4 star review

Matthew C. on 07/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"attention to customers. efficiency "
only negative- I think dealers try to find as many things wrong with the vehicle as possible. even non-warranty issues.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/11/2016
Service Type: Maintenance
Review Created: 07/17/2016 12:33 PM
Matthew W. at Massey Hyundai responded on 07/18/2016

Thank you for the 5 star review.

Displaying Review 1 - 20 of 322 in total