ReScore Reviews™ (33)

ReScore
Overall Rating 4.363637/5Overall Rating 4.363637/5Overall Rating 4.363637/5Overall Rating 4.363637/5rating 4.363637
Original
Overall Rating 1.80645/5rating 1.80645rating 1.80645rating 1.80645rating 1.80645
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Geannie Q. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, reliable service."
Fixed right...with a smile!
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/24/2017 02:19 PM
Harvey K. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good turnaround time for scheduled service"
Prompt and efficient attention given to service needs.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/24/2017 12:06 PM
Matthew W. at Massey Hyundai responded on 07/24/2017

Thank you for the 5 star review.

Dennis K. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department outstanding"
They go above any service dept I have encountered in 70 years of purchasing vehicles.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/24/2017 11:10 AM
Matthew W. at Massey Hyundai responded on 07/24/2017

Thank you for the 5 star review.

Lisa D. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
The staff is very friendly and service is completed in an timely manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/24/2017 11:09 AM
Matthew W. at Massey Hyundai responded on 07/24/2017

Thank you for the 5 star review.

Verified Customer on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service Oriented. Service sells the next car."
Yes, would like them to be seviced as I was.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/23/2017 05:37 AM
Matthew W. at Massey Hyundai responded on 07/24/2017

Thank you for the 5 star review.

Verified Customer on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good seevice"
Friendly crew
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/22/2017 08:05 PM
Matthew W. at Massey Hyundai responded on 07/24/2017

Thank you for the 5 star review.

Verified Customer on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
The staff always explains thoroughly what work needs to be done.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/22/2017 07:18 PM
Matthew W. at Massey Hyundai responded on 07/24/2017

Thank you for the 5 star review.

Haydee B. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"i like the people"
great service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/01/2017
Service Type: Maintenance
Review Created: 07/22/2017 03:35 AM
Matthew W. at Massey Hyundai responded on 07/24/2017

Thank you for the 5 star review.

MONA H. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What a great service department "
When I take my Hyundai to Massey for service, I always feel that they appreciate my business. I mean really appreciate it. They have done everything possible to make my wait as comfortable as possible. I'll definitely be returning.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/21/2017 01:56 PM
Matthew W. at Massey Hyundai responded on 07/24/2017

Thank you for the 5 star review.

BARRI H. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Massey Hyundai is Awesome "
Massey Hyundai is down to earth and the quality is top notch.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 10:19 AM
Matthew W. at Massey Hyundai responded on 07/21/2017

Thank you for the 5 star review.

Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job"
They did a great job with our Santa Fe
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/21/2017 07:28 AM
Matthew W. at Massey Hyundai responded on 07/21/2017

Thank you for the 5 star review.

Eric E. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and very friendly atmosphere..."
From start to finish, I was greeted with COURTESY and ALWAYS made me feel at home.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 07:07 PM
Matthew W. at Massey Hyundai responded on 07/21/2017

Thank you for the 5 star review.

Fred W. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE FIRST CONSIDERATION "
Can't beat the service staff
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/18/2017 06:09 PM
Matthew W. at Massey Hyundai responded on 07/19/2017

Thank you for the 5 star review.

Frank S. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service"
Thank yoi
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 12:03 PM
Matthew W. at Massey Hyundai responded on 07/18/2017

Thank you for the 5 star review.

Verified Customer on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgeable and competent staff."
We have taken both of our cars to Massey Hyundai for the last seven years. We trust them. Knowledgeable and competent and friendly staff.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 11:32 AM
Matthew W. at Massey Hyundai responded on 07/18/2017

Thank you for the 5 star review.

Verified Customer on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic "
Always frienly,help, and honest. Takes care of any issues on your appointment day and rarely have to go back and second time for the same issue. On this visit went in knowing that needed to have one turn signal bulb replaced but upon their total inspection of my car it was found that I needed more than one bulb replaced saving me a fine from local law enforcement. Thanks Massey
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/17/2017 04:53 PM
Matthew W. at Massey Hyundai responded on 07/18/2017

Thank you for your positive review. We strive to provide the best service possible to meet every customer's needs. Please feel free to come in any time for our complimentary 27 point inspection. We look forward to seeing you on your next visit.

James S. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service was like I was part of the family"
One word. Great
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/17/2017 12:01 PM
Matthew W. at Massey Hyundai responded on 07/17/2017

Thank you for the 5 star review.

Lashelle W. ReScore Review on 07/17/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Listens to customers"
I would go back off of the fact that the team listens to customer feedback and makes the necessary changes to improve service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 10:18 AM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Bad pricing and customer service"
No, I would not recommend.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 10:18 AM
Matthew W. at Massey Hyundai responded on 07/17/2017

Thank you for you time today over the phone. I look forward seeing you on your next visit.

Verified Customer on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and great experience"
The staff is always friendly and helpful.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/16/2017 07:29 PM
Matthew W. at Massey Hyundai responded on 07/17/2017

Thank you for the 5 star review.

Kathy J. on 07/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"courteous staff"
pleasant experience
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/14/2017 08:20 AM
Matthew W. at Massey Hyundai responded on 07/14/2017

Thank you for the 5 star review.

Displaying Review 1 - 20 of 891 in total