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Master's Touch Automobile

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(189 Reviews)
-33
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
-33
Net Promoter Score ®

Business Details

About

Master's Touch Automobile is an honest & affordable solution to your vehicle repair needs. 24/24 Warranty FREE on all repairs. Master's Touch Automobile is an honest & affordable solution to your vehicle repair needs. 24/24 Warranty FREE on all repairs.

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(636) 477-6844

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
4061 S Cloverleaf Drive St Peters, MO 63376
Master's Touch Automobile's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(189 Reviews)

JW
gravatar
Jacklynn w.
Saint Charles, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2022
0
Worst ever, do not go here!
I was robbed of 1,604.00 and my car is still overheating! Bill owner is a liar and a scammer. I was roped in by him alleging he is Christian and started his business because he was tired of people getting ripped off so I bought my dodge in for cooling leak he told me over phone 1,604.68 that was everything out the door taxes too. I agreed later my husband gets a text for a quote for 1,794.98 when I come to pick up I get same 1,794.98 I said that's not what was said over phone he said oh I'll fix it and I paid cash 1,604.00 he tells me he let my car run for an hour and test drove it, went through it with a fine tooth comb and everything was fixed nothing else was wrong on, even printed this on the work form. On the drive home a few blocks away my car over heats I call back he says bring it back this is Friday I'll look at is Monday, Monday I get a text for invoice for 594.00 I call and say what's going on oh you need a radiator fan but I'm not charging you because I warranty my work, I just ask if you cover the 136.97 but if you can't I'll cover it I just need your approval to work on it. Ok 30 mins later I get a call voicemail and a text, I need a specialty fan that cost 397.00 and he willing to work with me but now he needs me to commit to 260.00 to cover part before he can finish work. So now I'm upset I look up all the parts go to several part store there is no special fan for my car and the part number he gave me only cost 135.00 that he says cost 397.00 then the part he charged me 541.00 for that I already paid for was only 241.00 so I went into his shop very polite with my sister to ask him about the part pricing and if he could explain this special fan that's when he went off on me in front of other costumers in the shop calling me poor, saying he was doing me a favor and I'm just like every one lest I just want something for nothing, I said sir 1,604 is not nothing or poor, he said yes I upcharge on parts I'm not ashamed of it that's how I make a living that's overhead, I have to pay rent I was in shock and disbelief how unsettling, manipulative and rude he was being he was loud, then he said I don't have to listen to a woke left wing liberal you can get the fuck out of my shop. I said this is how you speak to another human being and conduct business you call yourself Christan I will never be back here I will never bring business here I will call BBB and I will file a law suit he said go ahead I never lost in court! I wonder how many other people he's done this too. When my husband and I went back to look at our text with invoice he had changed them but I do have screenshots and print outs. I paid 1,604 for an overheating issue that is still not resolved and he wanted more money when he should of had it fixed first time plus there's no warranty, no god in that man or business just just charging people 300-400 more then what the part really cost and still not fixing your problem. I will be seeking reimbursement.
Do go here!
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