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Maui Hyundai

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(249 Reviews)
22
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Score Details

5 stars
62%
4 stars
20%
3 stars
8%
2 stars
3%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
7
Total ReScores™
4.3
ReScore™ Average
22
Net Promoter Score ®

Business Details

About

Maui Hyundai is part of the Jim Falk Motors of Maui family, located in Kahului HI. With an expertly staffed service center, we provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Maui Hyundai is part of the Jim Falk Motors of Maui family, located in Kahului HI. With an expertly staffed service center, we provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(808) 270-2600
Opening in 24 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Hawaii
260 Hana Highway Kahului, HI 96732
Get Directions
Service Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(249 Reviews)
Write a Review
Recent Reviews
MD
gravatar
Monserrate D.
Haiku, HI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/05/2022
0
Category: Service
Purchasing my vehicle was a hassle
On top of the fact that my purchase was a terrible! The salesman didn’t go over any of the features or tell me anything pertinent to the vehicle. I called to service after 3000 miles I received a recording from the service department. After several attempts I went to the dealership. They informed me that the first service wasn’t until 7000 miles. When I reached 6000 I called to schedule service 3x only to get a voicemail, left several messages no one called me back. When my vehicle had 6,736 miles I was out and about and it wouldn’t start! I got needs service, I called Jim Falks only to be transferred to service and a recording. I called AAA and they couldn’t start it & planned to send a flatbed to tow me to Jim Falks. I finally got a hold of someone to help, she said it was her first day. She was able to give me an appointment for the next day @7:30am. I’ve tried to call them but haven’t heard anything yet. Don’t buy a vehicle as the service department is incompetent and not contactable. I guess I’m spoiled as I have a Toyota for 8yrs. and the service there is excellent. I plan to trade this car in and get a Toyota!
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