McCarty's Towing & Automotive Repair, Inc.


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

194 Reviews

96% Would Recommend
Latest Review 15 days ago
JIM B. on 08/08/2017
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"Great friendly service and they always try to work with my schedule."
As always , Great service and professional work. Thanks for taking care of mine and Sharon's cars.
Vehicle: Cadillac STS
Service Date: 08/03/2017
Review Created: 08/08/2017 02:08 PM
Shirley C. on 07/28/2017
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Shirley said they are nice , kind and Anthony is very sweet. She likes the employees there and has never had a problem.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/26/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Kevin A. on 07/21/2017
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Kevin said this business was very easy to work with and they were willing to call him before they did any repairs on his vehicle.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 07/19/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Kenny M. on 07/21/2017
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Kenny said anytime he takes his vehicle to this business for service, he doesn't have to return which is a good thing. The service is the best. He and Herbie have known one another for a very long time.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/19/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Shawn B. on 07/20/2017
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Shawn said it took this business a while but they got his vehicle back to him.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/26/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Kevin H. on 07/19/2017
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Kevin said this business takes good care of him.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Dion M. on 07/19/2017
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Don said it was great. The people at the business are always excellent. They are very professional, informative and efficient. He takes all his repair and towing work there.
Vehicle: Volvo V70
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Wayne P. on 07/13/2017
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Wayne said the employees at this business did a wonderful job for him. He is a repeat customer and he tells people about them all the time. They gave him speedy service. He stated he would like to thank them.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/12/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
MICHEAL M. on 06/28/2017
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"very nice, fast and honest"
I recommend mc artys to my friends
Vehicle: Lincoln Town Car
Service Date: 06/24/2017
Review Created: 06/28/2017 05:37 AM
Tracy C. on 06/23/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"HORRIBLE SHAME ON YOU!!!"
Horrible had new airconditioner compressor and flush charged $800 in April took back in May due air not blowing cold. Was told it was not charged all the way and if I had any more trouble to bring back there was no charge that time. Took back again in June due to not blowing cool or cold was told whole dash needed to come out due to something leaking charged $65.00 to me this. After they are the ones who put the stuff ins ridiculous!!! DO NOT TAKE YOUR VEHICLE HERE YOU WILL BE RIPPED OFF!!!
Vehicle: Dodge Nitro
Service Date: 06/15/2017
Review Created: 06/23/2017 09:13 AM
Kenny S. on 06/21/2017
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Kenny said he's used them before, he received very good service from them and he's a repeat customer.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/20/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Frederick P. on 06/20/2017
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Frederick said this business took longer than expected but they had a good price.
Vehicle: Honda Accord
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Harvey B. on 06/19/2017
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Harvey said they did a fine job and he was satisfied with their work and experience.
Vehicle: Nissan Pickup
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Floyd D. on 06/16/2017
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Floyd said the employees at the business were very timely. They towed his vehicle to their facility. There was an electrical issue with the vehicle and they decided it needed to go to the dealer. They were very nice and they towed it to the dealer for him.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
William W. on 06/12/2017
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Spoke with Catoyia. She said Anthony was nice and honest. However, it took 2-3 days before the business looked at the vehicle and another day to do the repair work. She paid $320 for a gas leak when it turned out to be something else.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Melinda W. on 06/12/2017
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Melinda said it took almost 4 weeks to get her vehicle back.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/08/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Terry W. on 06/12/2017
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Terry said she has known Herb for a long time. The experience was fine.
Vehicle: RAM Pickup
Category: Service
Service Date: 06/07/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
ROGER S. on 06/07/2017
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"Excellent service!"
As always the work was done quickly and efficiently!
Vehicle: Chrysler Concorde
Service Date: 06/05/2017
Review Created: 06/07/2017 01:06 PM
Rod K. on 06/07/2017
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Rod said he would recommend the business for service.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 05/02/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Samantha H. on 06/07/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Samantha said she is still having the same problems with her vehicle that she originally brought it in to this business for. Also after she picked it up, they called to advise her that the technician who had been working on it had left a spotlight of some kind attached to the undercarriage of the vehicle. For the reasons specified she would not recommend this business.
Vehicle: Oldsmobile Silhouette
Category: Service
Service Date: 06/02/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Anthony M. at McCarty's Towing & Automotive Repair, Inc. responded on 06/10/2017

Samantha, we are sorry you are having issues with your van. The vehicle came in for a no start and all we did was put a starter on your vehicle. If the part we put on has failed, it is under warranty and we would replace it for free. Give us a call so we can remedy the issue. Thanks! - The McCarty's Towing & Automotive Team.

Displaying Review 1 - 20 of 194 in total