McGrath City Hyundai


Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

1192 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.485714/5Overall Rating 4.485714/5Overall Rating 4.485714/5Overall Rating 4.485714/5rating 4.485714
Original
Overall Rating 1.94286/5rating 1.94286rating 1.94286rating 1.94286rating 1.94286
90% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Great
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/23/2017 09:13 PM
Edwin O. on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly "
The personnel was friendly and really helpful!!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 06:53 PM
Brenda W. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and timely "
Great service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 05:05 PM
Anthony D. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
great customer service and friendly and helpful employees
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 12:34 PM
Christian S. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall service"
Great staff
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 04:48 PM
Loredana R G. at McGrath City Hyundai responded on 05/23/2017

Hello Christian,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service as Always!"
Thank you!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/22/2017 11:50 AM
Loredana R G. at McGrath City Hyundai responded on 05/22/2017

Hello ,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chritine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Lynn T. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always good service and friendly service center associates "
YES would recommend
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/21/2017 07:54 PM
Loredana R G. at McGrath City Hyundai responded on 05/22/2017

Hello Lynn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Odies provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Adrienne M. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Great staff
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/20/2017 07:19 AM
Charles F. at McGrath City Hyundai responded on 05/20/2017

Hello Adrienne,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Yvette J. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"YJENKINS "
Great customer service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/20/2017 04:10 AM
Charles F. at McGrath City Hyundai responded on 05/20/2017

Hello Yvette,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Sheila J. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service for my car"
Service department is excellent in advising your maintenance needs required on your car.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/19/2017 05:25 PM
Charles F. at McGrath City Hyundai responded on 05/20/2017

Hello Sheila,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Caldwell M. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE BEST CARE I CAN GET. ED THE MAN."
YES
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/19/2017 01:16 PM
Charles F. at McGrath City Hyundai responded on 05/20/2017

Hello Caldwell,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Cedric S. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Me"
The people
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/19/2017 08:34 AM
Charles F. at McGrath City Hyundai responded on 05/20/2017

Hello Cedric,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Glenn V. on 05/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Dept Review"
Friendly staff and location is close to my home.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/18/2017 09:24 PM
Charles F. at McGrath City Hyundai responded on 05/20/2017

Hello Glenn,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Ralph C. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Team goes above and beyond what is expected. Password
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/18/2017 01:01 PM
Loredana R G. at McGrath City Hyundai responded on 05/18/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Haydee L. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer Service"
It's always a pleasure to visit Mc Grath Hyundai for scheduled maintenance on my Hyundai Santa Fe
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/17/2017 06:20 PM
Loredana R G. at McGrath City Hyundai responded on 05/18/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Carolyn E. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy from staff on duty"
Timely service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/17/2017 08:37 AM
Loredana R G. at McGrath City Hyundai responded on 05/17/2017

Hello Carolyn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Miguel provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Donna J. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VERY RESPECTFUL, AND COURTEOUS"
LOVE MY HYUNDAI FAMILY
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/16/2017 07:15 PM
Loredana R G. at McGrath City Hyundai responded on 05/17/2017

Hello Donna,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Odies provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Ella F. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"McGrath is a friendly and reliable dealership."
So far, each time I visit McGrath I appreciated the service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 04:41 PM
Loredana R G. at McGrath City Hyundai responded on 05/17/2017

Hello Ella,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Maria V. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly staff!"
Everyone who I dealt with was very friendly and accommodating!
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/16/2017 12:09 PM
Loredana R G. at McGrath City Hyundai responded on 05/16/2017

Hello Maria,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Edison P. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good and fast service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 11:34 AM
Loredana R G. at McGrath City Hyundai responded on 05/16/2017

Hello Edison,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

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