ReScore Reviews™ (7)

ReScore
Overall Rating 4.4285686/5Overall Rating 4.4285686/5Overall Rating 4.4285686/5Overall Rating 4.4285686/5rating 4.4285686
Original
Overall Rating 2.85714/5Overall Rating 2.85714/5rating 2.85714rating 2.85714rating 2.85714
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very professional, courteous and friendly."
Good service and competitive prices.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/25/2017 11:09 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/25/2017

We always look forward to seeing you when it is time for service.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Angela B. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service."
I've been going to Medlin Hyundai for years. I've bought three car from them and all of them are serviced there. They have wonderful customer service in their sales department and service department.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/25/2017 02:37 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/25/2017

Thank you for the kind words, it is a pleasure to assist a great customer like you!!

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Brianna F. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Great place! The staff is also so friendly and accommodating!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/24/2017 10:18 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/24/2017

Thank you for allowing us to assit you with your vehicle service needs.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Janice C. on 07/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly"
Yes
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 06:54 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/24/2017

It is always a pleasure to see you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Debra S. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly. Not pushy"
Professional. Courteous
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/21/2017 11:15 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/24/2017

Thank you for the kind words, we will see you again.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Fred G. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!!!!"
The personnel that handle the service. They are simply great.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 11:21 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/24/2017

See you on your next trip

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
William D. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Very friendly atmosphere very professional
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/19/2017 07:31 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/24/2017

THank you , we look forward to seeing you again

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Dorothy B. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and personal attenttion."
Again great service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/18/2017 04:31 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/18/2017

Thank you for the kind words, it is always a pleasure to assist you with your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Professional, courteous, knowledgeable
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/15/2017 02:14 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/17/2017

Thank you for all your support.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Reginald D. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work at Medlin"
All dealerships should have people as nice as Medlin Hyundai
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 06/28/2017
Service Type: Maintenance
Review Created: 07/13/2017 06:47 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/14/2017

Thank you for the kind words, we look forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Birdie O. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great service!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/06/2017
Service Type: Repair
Review Created: 07/13/2017 06:06 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/14/2017

Thank you for allowing us to help you with your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
William H. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service and it was fast
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/13/2017 11:19 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/13/2017

We aim to please, look forward to seeing you next time

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Cynthia J. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome💕😊💕"
The Service Department is Awesome..they care😊💕
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/12/2017 10:29 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/12/2017

Thank you for the kind words, it is a pleasure to assist awesome customers like you !!!!

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Jeffery J. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceeded my expectations "
The Medlin service team made my visit quick and easy.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/06/2017
Service Type: Repair
Review Created: 07/10/2017 10:53 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/10/2017

Thank you for the kind words, it is always a pleasure to see you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Kimberly H. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great app
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/29/2017
Service Type: Maintenance
Review Created: 07/06/2017 02:29 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/07/2017

Thank you for allowing us to service your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer on 07/05/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Frustrating "
There is no reason my airbag light should be on and I purchased my vehicle May of 2017. Here it is July 2017. This is ridiculous. I've taken my car to the dearlership and they can't seem to find anything. Smh
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 07/05/2017 04:35 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/06/2017

I understand that we have set up another appoitment for your vehicle to get checked.  Hopefully we can end your frustration.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Jackie H. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stranded"
They stepped in to help out a situation even though I was out of town. They could have given me a hard time but it turned out fairly well, and was able to get back on the road.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/05/2017 10:10 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/06/2017

Glad we could get you back on your trip.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Teresa M. on 07/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"owner"
yes
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/26/2017
Service Type: Maintenance
Review Created: 07/03/2017 01:21 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/03/2017

Unfortunately, we only have manpower to wash the vehicles on the outside now.  We can, if our vaccum is working, vaccum the carpets.  We look forward to seeing you next time

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly welcome from girl at desk"
First person and only person we talked to was friendly helpful knowledgeable.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 06/27/2017
Service Type: Maintenance
Review Created: 07/01/2017 04:08 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/02/2017

Thank you for the kind words. We look forward to see you again.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Geraldine K. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Service was excellent
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 06/27/2017
Service Type: Maintenance
Review Created: 06/30/2017 11:10 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 07/02/2017

Thank you, it has been a pleasure to assist you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
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