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Metric Systems Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(280 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

About

Metric Systems Automotive Service is conveniently located in Cambridge, Massachusetts. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Metric Systems Automotive Service is conveniently located in Cambridge, Massachusetts. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, European Auto Repair, Tire Sales and Repair
Contact
(617) 661-0442

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
284 Broadway Cambridge, MA 02139
Metric Systems Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(280 Reviews)


NB
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Naomi B.
Cambridge, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/29/2013
verified customerVerified Customer
Problems with a Simple Fix
I brought my car here for an oil change and to have them check a problem with several lights that keep going out despite the bulbs being fine. I left, and within one day I had a brake light and a turn signal out again. They also did not properly remount the belly pan (they didn't put the proper hardware on, and tried to scrape by with too few fasteners), which promptly fell off and damaged the fender cover. I would have paid for extra fasteners, but instead they decided to leave it as it was.
Not Recommended
All the best -. from Metric Systems Automotive Service responded on 07/30/2013 01:10 PM
Naomi, Thank you for taking the time to leave your feedback on your service here. Our goal is to exceed your expectaions. Please know you have the best Technicians working on your car. We stand behind All of our work. Any problem you have with our service, or parts we will take care of for free. No questions asked. If you would like to bring the car back in, I will personally walk you through the process of geting your lights diagnosed, the belly pan replaced, and any damage to the wheel liner repaired. We would love the opportunity to winn back your confidence in us. Best Chris
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