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Metro Accident Repair Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24 Reviews)
79
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(216) 267-6800
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
15541 Brookpark Rd Cleveland, OH 44142
Metro Accident Repair Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24 Reviews)

NR
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Nigel R.
Lexus NX 350h AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2024
verified customerVerified Customer
10
Highly competent staff provided friendly customer service. Workmanship made my Lexus as good as new.
I was concerned that the Lexus NX250h I had waited a year to receive after Covid would never be as good as new, after driving it for only a year. But I was wrong - it looked BETTER than new by the time these guys had finished their work. They kept me current on repair progress and cost estimate. I do not hesitate to recommend anyone to entrust their damaged vehicles to this company. They use genuine OEM parts (my key concern) which maintains the vehicle warranty, and they provide a lifetime guarantee for their work.
Team M. from Metro Accident Repair Center responded on 05/01/2024 09:32 AM

Thank you so much for your kind words, Nigel! We're thrilled to hear that we exceeded your expectations and that your Lexus looked even better than new after our work. Keeping our customers informed throughout the repair process and using genuine OEM parts are top priorities for us, so it's great to hear that it made a difference for you. We appreciate your recommendation and look forward to serving you or anyone you refer to us in the future.

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