ReScore Reviews™ (1)
My name is Bill and I am the general manager here. The expected repair of a head gasket replacement will usually last the life of the vehicle. The head gasket failure to your vehicle was truly caused by a leaking water pump and then overheating the engine. Coolant leaks and then continuing to drive any vehicle can result in creating more issues.
The repair went well on your vehicle and was very happy to how it all turned out. I personally oversaw the repairs and test drove the vehicle once completed. I think you will be quite happy with the vehicle.
The warranty we provide is 12 month 12,000 miles, but in all honesty I have never had a head gasket performed by us ever fail and we have been here over 18 years.
Thanks so much for your visit,
Thank you Alex!
Thank you very much Linda! We look forward to servicing your vehicle in the future.
Hi Angie, My name is Bill and am Service Manager of Midtown. I am also the technician that looked over your vehicle. I am sorry a copy of the overall health report was not supplied to you opon pickup of the vehicle. Overall I rated the vehicle A-... great shape overall with all the maintenance items in good shape and very safe for the trip. Only item required attention was a bad seat belt assy which I belive was declined for this repair. I did several maintenance items on this vehicle approx 4,000 miles ago in 12/2015. Customer satisfaction is our number one goal. If their is anything we can for you in the future, please don't hesitate to personally ask for me.