ReScore Reviews™ (18)

ReScore
Overall Rating 4.0555556/5Overall Rating 4.0555556/5Overall Rating 4.0555556/5Overall Rating 4.0555556/5rating 4.0555556
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review 1 day ago
Paul T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Well done!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 06:10 PM
Jim W. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Broke Down in S'Port"
Dealership replaced alternator and had us back on the road same day.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 07:12 AM
Cynthia H. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New to area and glad this local dealership seems so good."
We needed A/C service and a couple of maintenance issues addressed on a '2012 Sonata. Very pleased with both service and customer care.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/14/2017 03:10 AM
Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"promptly and courteously handled."
oil change only
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/12/2017 04:26 PM
James R W. at Mike Morgan Hyundai responded on 08/14/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Kimberly H. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is always fast and friendly."
I would and have recommended Mike Morgan Hyundai to friends and family
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 08:47 AM
James R W. at Mike Morgan Hyundai responded on 08/14/2017

Thank you for the 5 star review, we really appreciate your business. We look forward to your next visit.


Thanks again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Larry T. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance always done in a timely manner with courteous staff."
Always been a very good experience.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/11/2017 06:25 AM
James R W. at Mike Morgan Hyundai responded on 08/14/2017

Thank you for the great review, please let us know if there is anything else we can help with .

Thanks again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Robert M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Manager Great"
Excellant and supper nice
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 01:58 PM
James R W. at Mike Morgan Hyundai responded on 08/11/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Leonard W. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely service"
better reading material. perhaps the daily newspaper
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 08:13 AM
James R W. at Mike Morgan Hyundai responded on 08/11/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brad is a knowledgeable and courteous service rep."
Excellent.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 08/09/2017 04:23 PM
James R W. at Mike Morgan Hyundai responded on 08/11/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, friendly service"
Always good, friendly service. They keep you informed throughout.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:41 AM
James R W. at Mike Morgan Hyundai responded on 08/09/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

David D. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb Service "
Always professional and timely
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/04/2017 12:29 PM
James R W. at Mike Morgan Hyundai responded on 08/04/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Louise S. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people"
would use them again
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/04/2017 06:13 AM
James R W. at Mike Morgan Hyundai responded on 08/04/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Ebony T. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Friendly and timely service
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/03/2017 08:44 PM
James R W. at Mike Morgan Hyundai responded on 08/04/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Albert R. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer and friend!"
Tom and staff do as they say. Every visit to the dealership is pleasant and fruitful !
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/03/2017 02:10 PM
James R W. at Mike Morgan Hyundai responded on 08/04/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

The F. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Deane in the Service Department. He does an excellant job helping get in on short notice and explaining all the service information. He is a true professional and a strong asset to the Hyundiai team."
5 Stars
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/03/2017 01:11 PM
James R W. at Mike Morgan Hyundai responded on 08/04/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Larry J. on 08/03/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"A dangerous engine failure condition is allowed to go uncorrected, thus putting not only my family, but others drivers and families in danger of probably deadly if not dangerous situations."
Not under these conditions. All prior experiences with Mike Morgan Hyundai have been positive, but this one probably deadly screw up cannot be allowed to go unchallenged. My family is involved.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/03/2017 11:25 AM
James R W. at Mike Morgan Hyundai responded on 08/04/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Verified Customer on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Advisor"
Brad was great. Very helpful and extremely polite.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/02/2017 10:45 AM
James R W. at Mike Morgan Hyundai responded on 08/03/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Darlene R. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'll Be Back"
Great service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/01/2017 05:06 PM
James R W. at Mike Morgan Hyundai responded on 08/02/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Zachary M. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service all depts!"
Yes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 07/29/2017 05:44 PM
James R W. at Mike Morgan Hyundai responded on 07/31/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Micheal M. on 07/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service AND the auto techs"
:)
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 07/29/2017 05:08 PM
James R W. at Mike Morgan Hyundai responded on 07/31/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

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