Reviews that include

Oil Change 85

Location 58

Problem 53

Care 52

Millennium Hyundai 40

Recent Reviews

Bill F.

Oakland Gardens, NY

01/27/2023

Category: Service

The worst -they could care less

Hyundai had issued a recall for which I had made an appointment in late December ( just before Christmas). They cancelled that appointment (allegedly) because of an outbreak of Covid at the shop. I was rescheduled today for 9am, for which I showed up promptly. Now my appointment was specifically for ONLY the recall service (which is completely free of charge), but I was informed I needed an oil change. “No I don’t”. He said “Well our records show you haven’t had an oil change”. “That’s because I take it to a private shop across the street from me”, I replied. (For the record this is the 4th Hyundai I’ve purchased from Millenium…and now the last.). He’d wrote it up for just the recall. “Are you going to wait for it?” “How long will it take”< I asked. “Three to four hours.” “No, I’ll come back”. He said he would call and/or email when it was ready. We called back at 1pm since we hadn’t heard anything. The woman who took the call said she didn’t know, because he was in the shop, and would call back. we waited 30 minutes but no one called back, so we got on the road (they’re about ten miles away) and showed up at 2pm. My car was right out front so I assumed it was done. When I got to the desk, I was told they hadn’t even gotten to it yet because they were busy. IT WOULD PROBABLY BE READY BETWEEN FIVE AND SIX PM. I demanded my keys and left. THEY COULDN’T HAVE CARED LESS. No doubt they were working on jobs for which there would be some money exchanged. THAT’S THE LAST TIME MILLENIUM SEES MY BUSINESS.

View all Reviews

Businesses Near You

Tony's Auto Repair