Rich took care of a power steering fluid leak that was caused by another service dealer.
I had a power steering pump replaced by a national auto service store, in Wichita, in June. My car had been slowing leaking a fluid since returning home. I took it to the local location of the national auto store, and was told it was not the PS fluid, but oil from my engine, recommending several hundreds of dollars in repairs. About a week later, my ps started whining. I immediately took it to Mission Auto Service and Rich said that he could get it in the next day.
Not only did he find the problem, but took care of it, and washed my engine to get all of the ps fluid off of the engine (which could do damage to the serpentine belt). He also provided me with a detailed finding so that I could go back to the Wichita service store to be reimbursed.
I don't know of many shops that would go this extra mile. I would definitely recommend Mission Auto Service!
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Verified Customer
I had a power steering pump replaced by a national auto service store, in Wichita, in June. My car had been slowing leaking a fluid since returning home. I took it to the local location of the national auto store, and was told it was not the PS fluid, but oil from my engine, recommending several hundreds of dollars in repairs. About a week later, my ps started whining. I immediately took it to Mission Auto Service and Rich said that he could get it in the next day.
Not only did he find the problem, but took care of it, and washed my engine to get all of the ps fluid off of the engine (which could do damage to the serpentine belt). He also provided me with a detailed finding so that I could go back to the Wichita service store to be reimbursed.
I don't know of many shops that would go this extra mile. I would definitely recommend Mission Auto Service!