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Modern Hyundai of Concord

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,792 Reviews)
71
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Score Details

5 stars
84%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
189
Total ReScores™
4.9
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience. At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(704) 262-4408
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
965 Concord Parkway South Concord, NC 28027
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,792 Reviews)
Write a Review
Recent Reviews
DK
gravatar
D K.
Statesville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/22/2022
0
Category: Service
WORSTEVER LIARS AND CHEATS EVEN TO RETURNING CUSTOMERS
If you are a returning customer to MODERN..... I RUN FROM HERE!! THEY CHEAT YOU OUT OF THOUSANDS ON YOUR TRADE IN EVEN AFTER AGREEING TO TRUECAR SALES PRICE. AND THEN THEY (TONY SALES MANAGER AND GENE ANOTHER ONE WITH TITLE AND EGO NO COMMON RESPECT FOR YOU) ARGUE WITH YOU OVER WHAT YOUR ACTUAL WINDOW STICKER WAS EVEN IF YOU HAVE IT.
TRY TO TELL YOU THAT THEY KNOW.... WELL NOT... I PURCHASE MULTI MILLIONS A DAY FOR BILLION $ COMPANY. MY HUSBAND BEEN ON AUTOMOTIVE SUPPLY SIDE 27YRS AND FAMILY RETIRED FROM GM AND FORD.
I DO KNOW WHAT I'M SAYING.
THEN THEY TACK ANOTHER FEW THOUSAND ON TOP OF MSRP TO MAKE CERTAIN YOU GET A GOOD SLAP. BECAUSE YOU WILL ALWAYS BE UPSIDE DOWN ON TRADE. IT'S NOT A SHORTAGE ANYMORE IT'S A DEALER ISSUE AND GREED.
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