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SureCritic / Hyundai Dealer / Modern Hyundai of Concord
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Modern Hyundai of Concord

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,792 Reviews)
71
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Score Details

5 stars
84%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
189
Total ReScores™
4.9
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience. At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(704) 262-4408
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
965 Concord Parkway South Concord, NC 28027
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,792 Reviews)
Write a Review
Recent Reviews
KA
gravatar
Kety A.
Kannapolis, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2023
0
Category: Service
Worst experience by far
Had a frustrating experience at the car dealership due to excessively long waiting times for service. Despite making an appointment, the delay was significant, impacting my schedule. Improved efficiency is needed to enhance customer satisfaction.Disappointed with the car dealership's service – encountered issues with communication and resolution. Staff seemed indifferent, and the overall experience fell short of expectations. I regretfully cannot recommend this car dealership based on my experience. Poor service, unprofessionalism, and a lack of customer focus were notable issues. I advise exploring alternative options for a more satisfying and reliable car-buying experience.
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