Moon Valley Motor Care


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

65 Reviews

98% Would Recommend
Latest Review about 19 hours ago
RON W. on 03/28/2017
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"Great!"
I AM ALWAYS SATISFIED WITH YOUR SERVICE AND KNOWLEDGE OF OUR VEHICLES.
Vehicle: Toyota Highlander
Service Date: 03/20/2017
Review Created: 03/28/2017 07:30 PM
ANITA G. on 03/28/2017
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"Great Customer Service"
Dawn a great person to work with, and the jobs get done in a very timely manner with good work.
Vehicle: Honda Element
Service Date: 03/27/2017
Review Created: 03/28/2017 08:00 AM
PLACIDE J. on 03/25/2017
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"Definitely recommended"
It went excellent. Dawne worked with us to get the car back in a timely manner since we are a one car family. She kept us informed as the repairs were underway and got authorization from us before preforming extra work that was found to be needed. The mechanic, Eric, was great. He gave us his thoughts before the work started and sent us pictures and video of the problems he found. He gave us recommendations on what work was important and alternatives on other issues he found.

The whole shop was professional, warm and attentive. I never got the impression that they were trying to sell repair jobs, just fix what needed to be fixed. I'll definitely return in the future.
Vehicle: Cadillac ATS
Service Date: 03/24/2017
Review Created: 03/25/2017 02:03 PM
Kevin G. on 03/25/2017
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Kevin said he had great service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/08/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Kelly W. on 03/24/2017
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Kelly said this business was professional and they were helpful.
Vehicle: Volvo S80
Category: Service
Service Date: 03/13/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
NANCY B. on 03/22/2017
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"Moon valley auto"
Great service
Vehicle: Nissan Sentra
Service Date: 03/21/2017
Review Created: 03/22/2017 07:02 AM
Louise F. on 03/21/2017
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Louise said the staff at this business were friendly. It was just like sitting at home in her living room with friends. They were very helpful and she would recommend them for service.
Vehicle: Ford LTD Crown Victoria
Category: Service
Service Date: 03/16/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Roy Z. on 03/18/2017
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Roy said he will recommend this business for service.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 03/16/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
GLORIA G. on 03/15/2017
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"Listens and Explains"
Dawn listens to my concerns about my vehicle. She explains what is going on and demonstrates with drawings if I have no clue what she is talking about, thanks.
Moon Valley Motor Care gives customer service a whole new meaning that I have not experienced before in Phoenix.
Vehicle: Mazda B3000
Service Date: 03/06/2017
Review Created: 03/15/2017 09:37 PM
PETE S. on 03/15/2017
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"Reasonably priced, close to home, staff always very friendly."
Been taking my vehicles there for years and always happy with the service.
Vehicle: Hyundai Sonata
Service Date: 03/14/2017
Review Created: 03/15/2017 01:27 PM
TOM C. on 03/14/2017
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"Very personalized service"
They take time to discuss your vehicle and what needs to be done.
Vehicle: Buick LeSabre
Service Date: 03/13/2017
Review Created: 03/14/2017 10:43 PM
Mike M. on 03/14/2017
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Mike said he has been a customer of this business for a decade and they have consistently excellent service. He would recommend them to others.
Vehicle: Honda Fit
Category: Service
Service Date: 03/10/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
ALEX C. on 03/03/2017
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"good service"
good communication.
Vehicle: BMW 740iL
Service Date: 03/01/2017
Review Created: 03/03/2017 08:56 AM
Todd G. on 03/03/2017
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Todd said he was satisfied with the overall experience. The employees treated him fairly and they kept him informed about his vehicle.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 02/28/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Stan R. on 03/01/2017
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Stan said the business is straightforward and very good.
Vehicle: Nissan Murano
Category: Service
Service Date: 02/24/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer C. on 02/25/2017
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Jennifer said they had excellent customer. She is confident about their diagnosis and she is always treated with respect.
Vehicle: Jeep Commander
Category: Service
Service Date: 02/21/2017
Review Created: 02/25/2017
This review was collected via phone interview by Customer Research Inc.
Daniel R. on 02/23/2017
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Daniel said the staff at this business is really nice and they do not pressure him to fix things like dealerships do.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/21/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Jan H. on 02/21/2017
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Jan said the owner or manager of this business explained the repairs in detail. They gave her encouraging advice and tips on how to keep rodents out of her engine.
Vehicle: Ford Escape
Category: Service
Service Date: 01/25/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Ward D. on 02/21/2017
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Ward said the employees at the business provided with him with great service and he was happy.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/30/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
JIM C. on 02/19/2017
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"Adjust front suspension"
I had a clunking noise in my suspension when I would encounter bumps or rough roads. Moon Valley has my 2007 ford Edge handling like it was new.
Vehicle: Ford Edge
Service Date: 02/17/2017
Review Created: 02/19/2017 10:11 AM
Displaying Review 1 - 20 of 65 in total