After asking others on FB, many people told me that they wouldn't go back either. Over inflated prices, didn't offer me a shuttle when they couldn't give me a loaner. They took two hours to diagnose what should have been easy and then charged me for it. Then add that to my repair costs. Let's put it this way. They give mechanics a bad rap. I am so nervous to go to ANY mechanic now. I give one star because they did fix the noise. But, they better have..it cost me $858!
Keith L. at Motorplex Auto & Heavy Truck Repair responded on 08/19/2015
Pamela, I am sorry you are not happy with our service. After your vehicle was towed in to us for an unknown problem there were several different problems your car had for some time prior to arrival. Thankfully, we were successful in fixing your main issues. I am sorry all of our loaners were already in use, however, we are always glad to provide a shuttle to the local area. If there is ever anything I can do to help, I would be greatly appreciate that opportunity to personally make it right for you. Respectfully, Keith Lewis