We appreciate your feedback. It's important to us that our customers feel supported throughout the repair process. We apologize if there was any confusion with the charges, and we assure you that we continuously strive to improve our transparency in pricing. As you know and we discussed with you, as we fixed one leak, another would appear after you left the shop. As for the rental car, you asked us to keep your truck and make sure no more leaks appeared before your drive to Georgia, because you had a rental vehicle, while we had it in for the last leak before you left. So that's what we did. I do believe we also informed you of some other hoses that could potentially need replaced very soon as well that you chose not to have replaced before your trip to Georgia.