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Mr. Mechanic

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(10 Reviews)
-33
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Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
-33
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Business Details

Contact
(248) 356-6565

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
24125 Telegraph Rd Southfield, MI 48033
Mr. Mechanic's Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(10 Reviews)

JT
Josh T.
Michigan
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/22/2024
verified customerVerified Customer
Category: Service
Josh stated that there was a lot of back and forth to fix the problem and that every time he took his vehicle back, they added a different charge. He said that he had to get a rental car for two days because the vehicle was not done sooner.
Not Recommended
Your Team at M. from Mr. Mechanic responded on 03/26/2024 06:46 AM

We appreciate your feedback. It's important to us that our customers feel supported throughout the repair process. We apologize if there was any confusion with the charges, and we assure you that we continuously strive to improve our transparency in pricing. As you know and we discussed with you, as we fixed one leak, another would appear after you left the shop. As for the rental car, you asked us to keep your truck and make sure no more leaks appeared before your drive to Georgia, because you had a rental vehicle, while we had it in for the last leak before you left. So that's what we did. I do believe we also informed you of some other hoses that could potentially need replaced very soon as well that you chose not to have replaced before your trip to Georgia. 

Service Coupons and Posts
Thanks for the 5-star review, Jerry! We're thrilled you had an awesome experience with us. 🚗💫 We appreciate your support. #HappyCustomers #MrMechanic
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