95% Would Recommend
Latest Review 5 days ago
Bart W. on 09/15/2017
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Bart said this business is friendly, knowledgeable, and quick. He is happy with the results.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 09/05/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Quancia H. on 09/15/2017
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Quancia said the staff was really nice.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/02/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
James A. on 09/15/2017
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James said the service was pretty solid.
Vehicle: Honda Element
Category: Service
Service Date: 09/06/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Semir P. on 09/11/2017
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Semir said the employees were friendly and knowledgeable. They took him in the back and showed him the problems with his vehicle. The pricing was fair.
Vehicle: Ford Mustang
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
KENDRAN D. on 09/08/2017
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"Great Service"
Great service, timely, clean shop inside and out.
Vehicle: Chrysler Town & Country
Service Date: 09/07/2017
Review Created: 09/08/2017 02:51 AM
STEVE G. on 09/03/2017
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"Great Service and Customer Care"
I was very pleased with my visit to Mr. Muffler. I felt like I was appreciated as a customer and not just someone they were processing through. I had a great conversation with Nate at the desk while my car was being serviced. Thanks.
Vehicle: Dodge Caliber
Service Date: 09/02/2017
Review Created: 09/03/2017 06:12 AM
ERICA F. on 09/01/2017
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"Staff attitude "
Cleaniness, friendly staff, very informative!!
Vehicle: Buick Rendezvous
Service Date: 08/30/2017
Review Created: 09/01/2017 01:44 AM
Steven S. on 08/16/2017
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Steven said the gentleman at the front desk was pleasant to deal with. He explained everything to him and he gave him a good rate. The person wasn't pushy. It was a pleasant experience.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/14/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Loomy D. on 08/09/2017
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Loomy said the business provided very good and quick service.
Vehicle: Ford Edge
Category: Service
Service Date: 08/08/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Evan M. on 08/09/2017
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Evan said he recommends this business for service.
Vehicle: Ford Edge
Category: Service
Service Date: 07/27/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Troy R. on 08/09/2017
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Troy said the business helped him out a lot and they performed great service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/28/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Valena C. on 08/09/2017
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Valena said she was in and out in a timely manner and they were also very professional.
Vehicle: Mercury Milan
Category: Service
Service Date: 07/31/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Torbey F. on 08/08/2017
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Torbey said the service was very good and the employees treat her right.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/03/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Christina O. on 08/07/2017
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Verified badge inactive Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Can't do a simple alignment correctly the first time"
I'm very disappointed with the service here. I brought my car in for an alignmemt and when complete, my steering wheel was clearly off center amd pulling to the right. When I brought it back to be corrected, I was treated like it was my fault because I had my ball joints put on by a different mechanic for way less $ than they wanted (before the alignment). They also tried to get me for control arms when all I needed was ball joints. Instead of apologizing and fixing the issue in a timely manner, I waited for over an hour for them to look at my car, and I was the only person in the shop. I feel that I should have been treated with a sense of urgency and I should have received an apology for wasting my valuable time. 2 stars because $40 is fIr for an alignment, but I will not be back.
Service Date: 08/28/2017
Review Created: 08/07/2017 08:33 AM
Lauren W. on 08/07/2017
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Lauren said this business did a great job and they were honest.
Vehicle: Honda Fit
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
ALIMA T. on 08/06/2017
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"Excellent Experience"
Nate and the team made the experience very pleasant. They were very thorough and made sure the work was done correctly - issues the dealership missed that were safety hazards. I would definitely recommend and will be back.
Vehicle: Kia Sorento
Service Date: 08/05/2017
Review Created: 08/06/2017 11:23 AM
Christina N. on 08/04/2017
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Christina said the business provided really good service, they were very timely and they also had a good price.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Mary C. on 07/30/2017
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Mary said this business was very quick and she did not have to wait.
Vehicle: HUMMER H3
Category: Service
Service Date: 07/27/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
John G. on 07/30/2017
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John said he is very satisfied with this business. He hopes they keep up the good work.
Vehicle: Pontiac G6
Category: Service
Service Date: 07/27/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
AMANDA L. on 07/19/2017
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"Fantastic and Professional"
Love this location and the great service they give every time I've visited. They are incredibly kind and go over the repairs that are needed without being condescending or rude. Brought my mom to get her car fixed this time as well.
Vehicle: Scion xD
Service Date: 07/18/2017
Review Created: 07/19/2017 08:10 PM
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