99% Would Recommend
Latest Review 6 days ago
Miguel L. on 06/23/2017
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Miguel said this business had the most awesome mechanics.
Vehicle: GMC Sierra
Category: Service
Service Date: 06/16/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
William D. on 06/23/2017
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William said everything was perfect with the business and everything was done right.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Chantelle S. on 06/21/2017
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Chantelle said the technicians do pretty well and are pretty informative about the work.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 06/16/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Robert S. on 06/16/2017
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"You went above and beyond"
Because of being in the road you stopped what you were doing to help in distress. Also willing to stay late till my wife came from out of state to pick me up. The next day when I picked up my (dead) car again you stopped and took the time to help me get it on the trailer tight and secure. For this I'm indebted. THank you and Thank God for such kindness.
Vehicle: Cadillac CTS
Service Date: 06/15/2017
Review Created: 06/16/2017 12:58 PM
Jeffery R. on 06/13/2017
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Spoke with Doug. He said Jeffrey seemed to be happy with the service.
Vehicle: Chevrolet Silverado Classic
Category: Service
Service Date: 06/06/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Earl D. on 06/08/2017
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"Kindness, care, understanding, and professionalism"
The service is excellent. Very kind and caring staff. Always try to work with the customers. Dedication to finding the problem and getting it resolved quickly.
Vehicle: Volvo S40
Service Date: 06/06/2017
Review Created: 06/08/2017 03:22 PM
Lauren W. on 06/07/2017
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"Quick local service"
Very friendly staff. I went in because another place told me something was wrong with my car and They couldnt change my oil. They made me an appointment for an oil change here 2 days later. The day of my appointment they did the oil change very quickly and for a good price!
Vehicle: Ford Fusion
Service Date: 06/02/2017
Review Created: 06/07/2017 05:06 AM
Rebecca T. on 06/07/2017
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Rebecca said this business was very thorough and honest.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 06/05/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Anne D. on 05/31/2017
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"Professional care"
Excellent understanding of vehicle and professional workmanship.
Vehicle: Chevrolet Silverado
Service Date: 05/26/2017
Review Created: 05/31/2017 04:54 AM
Robin D. on 05/26/2017
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"Been going here for a couple of years now @ am very satisfied. They always find time to help me."
took my car in with no appt. and was fixed the next day. everyone is so nice and Sam really tries to make sure I understand the workings of my car.
Vehicle: Volkswagen New Beetle
Service Date: 05/25/2017
Review Created: 05/26/2017 06:00 AM
Jim M. on 05/12/2017
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"my car"
like you all. yous are very good, trust yous with my and my wife`s life really. need I say more. Will never ever go to no one else
Vehicle: Suzuki XL-7
Service Date: 05/10/2017
Review Created: 05/12/2017 03:58 PM
Gail G. on 04/28/2017
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"Courteous & knowledgeable "
From Bobby to the mechanics everyone has a smile, They describe everything that has to be done and it was done
Vehicle: Pontiac G5
Service Date: 04/27/2017
Review Created: 04/28/2017 03:18 AM
Robin M. on 04/28/2017
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Robin said she has used them a few times, she said the prices were reasonable, and they did a good job.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 04/27/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Roy M. on 04/26/2017
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"Success"
I've relied on Mr Ratchet for several years now. None of the repairs required rework.
Vehicle: Ford Pickup
Service Date: 03/21/2017
Review Created: 04/26/2017 02:43 AM
C.K. P. on 04/26/2017
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C.K. said he is a long time customer of this business. They are very good to work with and they are honest. He said he wishes them success.
Vehicle: Acura TSX
Category: Service
Service Date: 04/21/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Colleen Y. on 04/25/2017
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Colleen said the business provides fine service, they did a thorough diagnosis of her vehicle. She said she appreciates the employees for taking the time to help her.
Vehicle: Nissan Quest
Category: Service
Service Date: 04/20/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Monica G. on 04/19/2017
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Monica said the business is trustworthy and they do great work.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/14/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
David Y. on 04/18/2017
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David said he appreciated the employees at this business talking him through his repairs.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 04/13/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Leon G. on 04/18/2017
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Leon said the business does excellent work all the time.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 04/07/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Patty H. on 04/16/2017
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"great"
Although Sam was on vacation for a week and therefore very busy the day he came back, he took care of my anti-theft light.
Vehicle: Chevrolet Malibu
Service Date: 04/05/2017
Review Created: 04/16/2017 10:28 AM
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