ReScore Reviews™ (42)

ReScore
Overall Rating 4.428571/5Overall Rating 4.428571/5Overall Rating 4.428571/5Overall Rating 4.428571/5rating 4.428571
Original
Overall Rating 2.38095/5Overall Rating 2.38095/5rating 2.38095rating 2.38095rating 2.38095
92% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Delores S. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the atmosphere in the waiting room is great "
Best service center in st. Louis
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/19/2017 07:22 AM
Customer Relations at Mungenast Hyundai responded on 08/19/2017

Delores,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff "
Had recall item replaced
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 02:09 PM
Customer Relations at Mungenast Hyundai responded on 08/18/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Jane C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Handled problem quickly and professionally"
I had an intermittent airbag warning light and, apparently,a problem with the airbag in my 2015 Sonata, which was driving me nuts. However, after analyzing the problem, the Mungenast service crew replaced the faulty device and airbag and put me back on the road. I was also given use of a loaner, which was very helpful as I did not have to secure a ride from home or take a taxi. Kudos!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 01:53 PM
Customer Relations at Mungenast Hyundai responded on 08/18/2017

Jane,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
DAVID H. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer "
Satisfied customer
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 03:06 PM
Customer Relations at Mungenast Hyundai responded on 08/17/2017

David,

Thank you for taking the time to review your recent experience with our service department. We truly appreciate your business and hope to see you again soon!

Thank You,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Wesley N. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Remarkable dedication to service"
See earlier comments.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/16/2017 09:43 AM
Customer Relations at Mungenast Hyundai responded on 08/16/2017

Wesley,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Leslie A. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely repair"
Service department squeezed my transmission issue into next day completion. In addition, made time to replace front brake pads and radiator fluids for us.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 09:09 PM
Customer Relations at Mungenast Hyundai responded on 08/16/2017

Leslie,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. If there is anything more that we can do to make this a five-star experience, please contact our Customer Relations Department. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Nichole B. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Work that is done "
4
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 08:59 PM
Customer Relations at Mungenast Hyundai responded on 08/16/2017

Nichole,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the feedback and your business. If there is anything more that we can do to make this a five-star experience, please contact our Customer Relations Department. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Danna J. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
They want to make sure your car will get the proper maintenance it needs on schedule. It's a satisfying to know they care.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:32 PM
Customer Relations at Mungenast Hyundai responded on 08/16/2017

Danna,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Terry F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy"
Hyundai called me for a recall. The appointment process was easy and when I took my Sonata in they promptly (and very quickly) performed the recall service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 07:29 PM
Customer Relations at Mungenast Hyundai responded on 08/16/2017

Terry,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
John M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people are very friendly and i also like that they wash and clean my car."
excellent review
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 02:29 PM
Customer Relations at Mungenast Hyundai responded on 08/15/2017

John,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Donald C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 02:04 PM
Customer Relations at Mungenast Hyundai responded on 08/15/2017

Donald,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got done quickly"
Good service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 11:56 AM
Customer Relations at Mungenast Hyundai responded on 08/15/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Exceeded expectations.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 11:24 AM
Customer Relations at Mungenast Hyundai responded on 08/15/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Ashley E. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service and high level of professionalism."
I had a very pleasant experience. This was my first time at this location.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 11:24 AM
Customer Relations at Mungenast Hyundai responded on 08/15/2017

Ashley,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Siste C. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the clean waiting room."
I have been very pleased with the service I have received the past two years. It has been consistent and good.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/12/2017 10:14 AM
Customer Relations at Mungenast Hyundai responded on 08/12/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Betty H. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I really appreciate the follow up call"
Great customer service!
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/11/2017 09:19 PM
Customer Relations at Mungenast Hyundai responded on 08/12/2017

Betty,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Alice A. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Great
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:10 PM
Customer Relations at Mungenast Hyundai responded on 08/11/2017

Alice,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Linda P. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable place to wait."
It's miles out of my way, but so reliable I keep coming.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 10:55 AM
Customer Relations at Mungenast Hyundai responded on 08/11/2017

Linda,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your continued business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Verified Customer on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine service"
Fair
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/11/2017 03:36 AM
Customer Relations at Mungenast Hyundai responded on 08/11/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. If there is anything more that we can do to make this a five-star experience, please contact our Customer Relations Department. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Vicki M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service art Mungenast"
I would not bring my car here for service if I did not get the best service for it. I have no complaints with the service at Mungenast Hyundai. That is why I take it there when service is needed.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 01:57 PM
Customer Relations at Mungenast Hyundai responded on 08/10/2017

Vicki,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!


Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Displaying Review 1 - 20 of 1157 in total