ReScore Reviews™ (39)

ReScore
Overall Rating 4.4358969/5Overall Rating 4.4358969/5Overall Rating 4.4358969/5Overall Rating 4.4358969/5rating 4.4358969
Original
Overall Rating 2.38462/5Overall Rating 2.38462/5rating 2.38462rating 2.38462rating 2.38462
92% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Abraham D. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The waiting room "
Yes
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/26/2017 11:28 AM
Customer Relations at Mungenast Hyundai responded on 06/26/2017

Abraham,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Michelle K. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleased with service"
Pleased - fit me in & completed in a timely manner
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/25/2017 07:14 PM
Customer Relations at Mungenast Hyundai responded on 06/26/2017

Michelle,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
JOHN J. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Able to wait for vehicle when in service. "
Yes.....I have recommended Mungenast to several people and several have purchased vehicle from the dealership.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/25/2017 04:53 PM
Customer Relations at Mungenast Hyundai responded on 06/26/2017

John,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
JOHN J. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home. Can wait for vehicle."
Yes and I have several times.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/25/2017 04:51 PM
Customer Relations at Mungenast Hyundai responded on 06/26/2017

John,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Corlis E. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people, making sure we arw comfortable "
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/24/2017 01:48 PM
Customer Relations at Mungenast Hyundai responded on 06/26/2017

Corlis,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
STEPHEN V. on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"prompt service"
have been going there for 7 yrs
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/23/2017 06:30 PM
Customer Relations at Mungenast Hyundai responded on 06/24/2017

Stephen,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. If there is anything more that we can do to make this a five-star experience, please contact our Customer Relations Department. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Kathryn F. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, very efficient service. "
Mungenast knows how to provide a timely and efficient personal service with their system of providing each customer with an individual representative.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:08 PM
Customer Relations at Mungenast Hyundai responded on 06/24/2017

Kathryn,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
MICHAEL G. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A positive experience"
Fast, friendly and detailed service experience, as usual when I have my oil changes and tire rotations done here.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 11:04 AM
Customer Relations at Mungenast Hyundai responded on 06/23/2017

Michael,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your continued business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
WILLIAM W. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Seatbelt recall "
Appreciate the 34 point inspection and the free car wash along with the cost to do the repairs found in the inspection
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/22/2017 05:07 PM
Customer Relations at Mungenast Hyundai responded on 06/23/2017

William,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Neeka B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service!"
Was great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/22/2017 04:53 PM
Customer Relations at Mungenast Hyundai responded on 06/22/2017

Neeka,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Tracy B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient"
They always have me in and out in under an hour. Comfy chairs and free Wi-Fi
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/22/2017 11:39 AM
Customer Relations at Mungenast Hyundai responded on 06/22/2017

Tracy,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Faren C. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very convenient and helped right away
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 11:34 AM
Customer Relations at Mungenast Hyundai responded on 06/22/2017

Faren,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Lamar W. on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My 1st visit "
Overall, I give my experience a B-
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/03/2017
Service Type: Maintenance
Review Created: 06/21/2017 01:51 PM
Customer Relations at Mungenast Hyundai responded on 06/22/2017

Lamar,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. If there is anything more that we can do to make this a five-star experience, please contact our Customer Relations Department. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Brian R. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!"
It was a quick maintenance. with easy scheduling and great customer service! Thank you guys again!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/21/2017 08:30 AM
Customer Relations at Mungenast Hyundai responded on 06/21/2017

Brian,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
William C. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Never wait too long and get a clean car back to boot.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/21/2017 05:37 AM
Customer Relations at Mungenast Hyundai responded on 06/21/2017

William,

Thank you for your continued business and for sharing this great feedback. We hope to see you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Brian F. on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"very nice and clean and free water"
They finished my car in a timely manner
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 05:16 PM
Customer Relations at Mungenast Hyundai responded on 06/21/2017

Brian,

Thank you for taking the time to rate your last experience with our service center. We appreciate your feedback, and if there is anything more we can do to provide five-star service, please let us know!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Pretalia H. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review "
Friendly service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/20/2017 03:57 PM
Customer Relations at Mungenast Hyundai responded on 06/21/2017

Pretalia,

Thank you for rating your last service visit with us. We hope to work with you again soon!

Thank you for your business,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
MICHAEL V. on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thorough and Professional"
First oil change on new car, so was provided free of charge by dealership. Considering we were their first appointment of the day, we were surprised by how long a simple oil change took (over an hour). However, we were very pleased when their "32-point standard inspection" found a nail in one of my tires! We had added the tire service to our warranty when we bought the car, so that repair was done right then, also at no charge. So all-in-all, a good experience!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:08 AM
Customer Relations at Mungenast Hyundai responded on 06/20/2017

Michael,

Thank you for taking the time to rate your recent experience you had with our service department. We sincerely apologize for the delay in service and any inconvenience it may have caused. If you have any further questions or concerns that we can address, please contact our Customer Relations Department. We look forward to seeing you again.

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
James C. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and fast"
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:04 AM
Customer Relations at Mungenast Hyundai responded on 06/20/2017

James,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Daveda S. on 06/19/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"cleaniness & courtesy"
no, just don't make a habit of recommending service to friends, I was totally satisfied
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Repair
Review Created: 06/19/2017 07:36 PM
Customer Relations at Mungenast Hyundai responded on 06/20/2017

Daveda,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the feedback. If there is anything more that we can do to make this a five-star experience, please contact our Customer Relations Department. We hope to see you again.

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
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