ReScore Reviews™ (36)

ReScore
Overall Rating 4.4722233/5Overall Rating 4.4722233/5Overall Rating 4.4722233/5Overall Rating 4.4722233/5rating 4.4722233
Original
Overall Rating 2.37838/5Overall Rating 2.37838/5rating 2.37838rating 2.37838rating 2.37838
92% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Precision A. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mungenast Hyandai"
This is the best service for a new car I have ever had in 46 years of owning cars!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 12:41 PM
Customer Relations at Mungenast Hyundai responded on 05/23/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your continued business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ease of use"
In and out in minimum amount of time is great!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/23/2017 12:10 PM
Customer Relations at Mungenast Hyundai responded on 05/23/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Chaka T. on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service Advisor"
The service advisor for this particular service appointment was wonderful.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 10:54 AM
Customer Relations at Mungenast Hyundai responded on 05/23/2017

Chaka,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback. If there is anything more that we can do to make this a five-star experience, please contact our Customer Relations Department directly. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The promised service was on my lunch hour."
Overal service it was okay.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 02:06 PM
Customer Relations at Mungenast Hyundai responded on 05/23/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Bernadette B. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Employees were very friendly and they knew their jobs
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 10:41 AM
Customer Relations at Mungenast Hyundai responded on 05/22/2017

Bernadette,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Verified Customer on 05/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly workers; quick service"
The rep was very nice and was able to get me in and out under an hour.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/21/2017 05:28 PM
Customer Relations at Mungenast Hyundai responded on 05/22/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback. If there is anything more that we can do to make this a five-star experience, please contact our Customer Relations Department directly. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Dorothy H. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Service and people
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/19/2017 10:16 AM
Customer Relations at Mungenast Hyundai responded on 05/19/2017

Dorothy,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Sonja S. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 Star Service"
I love being able to sit down with a Service Advisor and have the details explained to me and my questions/concerns addressed. I never feel like I'm being rushed. Thank you!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 10:11 AM
Customer Relations at Mungenast Hyundai responded on 05/19/2017

Sonja,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. Please let us know if there is anything more that we can help you with. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Eloise F. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting room is nice and the service was completed in a timely manner. "
Customer service is great.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/18/2017 05:13 PM
Customer Relations at Mungenast Hyundai responded on 05/19/2017

Eloise,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
David G. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place!"
I have been pleased with Mungenast Hyundai and their service dept.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/18/2017 05:02 PM
Customer Relations at Mungenast Hyundai responded on 05/19/2017

David,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Kennedy M. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
The experience was nice and the customer experience was great
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/18/2017 02:52 PM
Customer Relations at Mungenast Hyundai responded on 05/18/2017

Kennedy,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Renee M. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick "
quick and car washed before returned to customer.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/18/2017 11:16 AM
Customer Relations at Mungenast Hyundai responded on 05/18/2017

Renee,


Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Hamid Z. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit"
Awesome service. Very helpful service employees.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/16/2017 07:53 PM
Customer Relations at Mungenast Hyundai responded on 05/17/2017

Hamid,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ok service"
service was good
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 01:18 PM
Customer Relations at Mungenast Hyundai responded on 05/17/2017

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Rosemary F. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and helpful"
The service was great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/16/2017 10:06 AM
Customer Relations at Mungenast Hyundai responded on 05/16/2017

Rosemary,

Thank you for visiting our service department recently and sharing your experience. We appreciate your business and look forward to working with you again soon!

Thank you,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Mark R. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly staff and great service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/16/2017 05:55 AM
Customer Relations at Mungenast Hyundai responded on 05/16/2017

Mark,

We appreciate you taking the time to share your recent experience with our service department, thank you for the generous rating. We hope to see you again soon!

Thank you,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Verified Customer on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Went in for an oil change and a recall and service was fast. One thing I don't like is that the service records don't sync up with the myhundai website. So for me to keep track of all the service I have done, I can't go to the myhundai website, I'll have to look at the physical printout which is annoying.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/15/2017 06:59 PM
Customer Relations at Mungenast Hyundai responded on 05/16/2017

Thank you for reviewing your recent service visit and sharing this great feedback for Hyundai. We appreciate your business and look forward to seeing you again soon.

Thank you,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Mona H. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Now a days it's ​hard to get great customer service but at Mungenast Hyundai they offer great customer service and great car care.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/13/2017 05:50 AM
Customer Relations at Mungenast Hyundai responded on 05/13/2017

Mona,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and are happy to hear that Justin took great care of you. If there is anything more that we can help you with, please let us know. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Aulderay F. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service provided was fast and complete."
I'd give the service staff five stars.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/13/2017 12:44 AM
Customer Relations at Mungenast Hyundai responded on 05/13/2017

Aulderay,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Denis M. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close by"
Yes
Vehicle: 2002 Hyundai Xg350
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/12/2017 05:05 PM
Customer Relations at Mungenast Hyundai responded on 05/13/2017

Denis,

Thank you for taking the time to rate your recent experience you had with our service department! We appreciate the great feedback and your business. We look forward to seeing you again soon!

Sincerely,

Customer Relations Representative
Mungenast Automotive Family
(314) 714-4567
wecare@mungenast.com
Displaying Review 1 - 20 of 937 in total