Murray's CARSTAR Collision


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

589 Reviews

99% Would Recommend
Latest Review 6 days ago
Thu N. on 04/19/2017
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Thu said the business was very professional. They kept him informed, they had a friendly staff and it was a good experience.
Category: Collision
Service Date: 03/22/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Alex B. on 04/14/2017
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Alex said the personnel at this business are really good at communicating and explaining the repair. They took good care of his vehicle. They did a great job on the repair.
Category: Collision
Service Date: 03/21/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Matthew H. on 04/08/2017
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Mathew said they did an outstanding job and he really appreciates his vehicle being ready early.
Category: Collision
Service Date: 03/16/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Robert C. on 04/06/2017
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Robert said the business provides really good service and the employees are friendly.
Category: Collision
Service Date: 03/15/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Reba C. on 04/06/2017
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Reba said the customer service was outstanding. The employees knew what they were doing. They were straightforward and they were very good people.
Category: Collision
Service Date: 03/01/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Christine K. on 04/04/2017
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Christine said the business did a great job.
Category: Collision
Service Date: 03/14/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Sandy H. on 03/17/2017
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Sandy said this business does a wonderful job. She has never taken a vehicle back. They also detail the vehicle wonderfully and the staff are friendly and really nice to work with.
Category: Collision
Service Date: 02/16/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Denise G. on 03/14/2017
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Denise said her experience with this business was really good. Everything they did was first class and they exceeded her expectations. They were able to get her in the same day, they did a great job on the work and they made sure she got all the information she needed. They kept her updated on the status of the repair. They accommodated her work schedule and they let her come in on a Saturday. Everything was perfect. The estimate was almost exactly right on. There was one thing that took a little more but it could not be physically seen until the vehicle was taken apart.
Category: Collision
Service Date: 02/14/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Elli F. on 03/04/2017
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Eli said she absolutely loves each and everyone at this facility. She is treated like family. She stated they are wonderful people and they always do a great job. They are loving and caring. They made her forget about the accident. She also mentioned she would especially like to thank Mike for doing something no one else could. They were able to find the driver who hit her vehicle and ran. She wants them to keep up the good work.
Category: Collision
Service Date: 01/23/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Karin F. on 03/02/2017
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Karin said she likes the work this business performs. They talked to her and they would pick her up if she needed them to. She was not given a promise of time. They estimated about a week or two weeks but her vehicle was delayed by a week and a half. She was not given a reason for the delay.
Category: Collision
Service Date: 01/20/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Tommy W. on 03/02/2017
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Tommy said this business did a great job and he had a good experience. Lisa and Brittany provided good support. Mike, his estimator, was a cool guy.
Category: Collision
Service Date: 01/20/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Patti K. on 02/16/2017
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Patti said this business was professional. They kept her in the loop all along. She knew exactly what was going on. They made sure her expectations were met as far as time frame. She thought it was amazing service.
Category: Collision
Service Date: 01/04/2017
Review Created: 02/16/2017
This review was collected via phone interview by Customer Research Inc.
Archie B. on 02/15/2017
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Archie said the employees were good to him and very helpful. If anyone needs their vehicle repaired, this is the place to go.
Category: Collision
Service Date: 12/30/2016
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Ruth D. on 02/07/2017
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Ruth said they did a good job.
Category: Collision
Service Date: 12/20/2016
Review Created: 02/07/2017
This review was collected via phone interview by Customer Research Inc.
Brittany O. on 01/28/2017
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Brittany said the service was excellent at the business. She has recommended them.
Category: Collision
Service Date: 12/08/2016
Review Created: 01/28/2017
This review was collected via phone interview by Customer Research Inc.
Juan M. on 01/18/2017
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Juan said this business had pretty good service and they did a good job. They were on top of status update reports.
Category: Collision
Service Date: 12/02/2016
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Isabel J. on 01/18/2017
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Isabel said the business was very quick at repairing her vehicle. They finished a couple of days before the estimated time of completion. She was kept well informed throughout with text messages, which she likes much better than the phone.
Category: Collision
Service Date: 12/08/2016
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Charles R. on 01/16/2017
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Charles said this facility has good people and did a good job.
Category: Collision
Service Date: 11/28/2016
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
Dave L. on 01/04/2017
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Dave said they communicated well and he liked the quality of the work.
Category: Collision
Service Date: 11/16/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Lisa F. on 01/04/2017
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Lisa said the customer service was impeccable and the service was quick.
Category: Collision
Service Date: 11/15/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
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