NC Complete Auto Care


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

414 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago
KELLY M. on 08/13/2017
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"Once Again...Excellent Service!"
I, again, give NC Complete Auto Care a 5-star rating for their recent repair to my vehicle. I set the appointment and my car was ready by midday.
Vehicle: Subaru Forester (Natl)
Service Date: 08/12/2017
Review Created: 08/13/2017 07:57 PM
Charles W. on 08/09/2017
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Charles said he likes the service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Barbara D. on 08/08/2017
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Barbara said this business performed the service to her satisfaction.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/03/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
HAZEL L. on 08/03/2017
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"Service manager!!"
I can always professional service when I take my vehicles to B.C. Auto Care!
Vehicle: Lexus RX 300
Service Date: 08/02/2017
Review Created: 08/03/2017 08:46 PM
Andrew R. on 07/26/2017
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Andrew said the staff is very customer focused. They go above and beyond. He brought his vehicle in for an alignment and they did some work on the front-end. The mechanic actually showed him what needed to be done. He was very pleased. The staff is very supportive and he trusts them. Their interest is making sure that the customer is satisfied.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Glloria D. on 07/26/2017
Recommended badge inactive Recommended
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Glloria said overall she was satisfied and the service was good. She stated she wishes they clarified that they would charge her to check her brakes. She appreciates them showing her the problem with her vehicle because that was a big plus. Since, they were not up-front about the cost, she would not recommend them.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 07/25/2017
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John said the service visit at this business was good.
Vehicle: Subaru Legacy
Category: Service
Service Date: 07/22/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
KRISTEN H. on 07/24/2017
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"Hands-down the best mechanic in Raleigh-Durham area"
You won't find more a honest or fairly-priced mechanic anywhere else in Raleigh-Durham. I visited a different shop that quoted me $1,500+ for new struts - they told me that because of the bad struts, my car wouldn't pass an upcoming safety inspection. I got a second opinion at NC Complete Auto Care, and it turns out struts haven't even been part of the state safety inspection criteria for the last 5-6 years! I was then quoted $600+ less than other place for the same job. I go to NC Complete, and have sent my brother, roommate, and boyfriend, and we've all been extremely happy with the quick quality service. I look forward to visiting this shop, and I will definitely be taking the guys a box of donuts next time I visit as a thank you.
Vehicle: Toyota Camry
Service Date: 07/20/2017
Review Created: 07/24/2017 09:55 AM
Randy A. on 07/21/2017
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Randy said this facility is excellent.
Vehicle: Ford Edge
Category: Service
Service Date: 07/13/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Zeke M. on 07/21/2017
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Zeke said the staff was good, and really humble. They provided great service.
Vehicle: Honda Civic
Category: Service
Service Date: 07/13/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
DEL J. on 07/20/2017
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"NC complete auto care"
Prompt and courteous srrvice.
Vehicle: Ford Fusion
Service Date: 07/05/2017
Review Created: 07/20/2017 06:49 PM
AMAN M. on 07/20/2017
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"Great and honest service"
Great and honest service
Vehicle: Honda Passport
Service Date: 07/11/2017
Review Created: 07/20/2017 06:31 AM
PATRICIA F. on 07/20/2017
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"Fast, friendly service"
I like going here because I can leave my car and go to my bowling league just across the street. They never do anything I don't request and everyone is friendly and seem very honest and helpful.
Vehicle: Honda Fit
Service Date: 07/06/2017
Review Created: 07/20/2017 04:39 AM
Cindy B. on 07/20/2017
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Cindy said she was very pleased with the service this business provided. She has recommended them to others. The employees were reasonable and honest. They repaired her vehicle quickly.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 07/12/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Irvin B. on 07/20/2017
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Spoke with Matthew. He said this business was good, quick and cheap.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/08/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Steven L. on 07/20/2017
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Steven said this business was simple, easy and friendly. They explained their work to him.
Vehicle: Nissan Versa
Category: Service
Service Date: 07/08/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
MARY F. on 07/03/2017
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"Easy process in honoring warranty"
Had car aligned in April, and it started having issues regarding alignment in June. NC Complete Auto Care realigned with no quibbling and no charges as it was under warranty. Also, mechanic took time to explain what may be happening. Was a pleasant and fast experience. Thank you!
Vehicle: Pontiac Vibe
Service Date: 06/26/2017
Review Created: 07/03/2017 04:10 AM
JULIE V. on 07/02/2017
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"Always a positive experience"
This time it was just a routine oil change. We have been bringing our vehicles to NC Complete Auto Care for a couple years now. We find them to be quick, affordable, and most important, HONEST. They will answer any question and treat every customer the same (i.e., women are not treated like idiots!) I would recommend them to anyone looking for an honest, trustworthy repair shop.
Vehicle: Honda Accord
Service Date: 06/30/2017
Review Created: 07/02/2017 05:27 AM
PATRICIA R. on 06/29/2017
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"Most honest repair service I have ever used here in North Carolina!"
I have received nothing but excellent service each time I have used NC Complete Auto Care. Their management and technicians are the most professional and knowledgeable I have ever experienced. It has always been a very pleasant experience dealing with NC Complete Auto Care and I wouldn't use any other service for my automobile. Their waiting room is so lovely and even has a computer the customer can use if they wish, and they also furnish drinks and various crackers and popcorn in the afternoon! This is especially a great place if you must wait while your car is being completed.
Vehicle: Volvo S60
Service Date: 06/27/2017
Review Created: 06/29/2017 05:19 AM
Valued Customer on 06/27/2017
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"Best Mechanic Shop in the Area"
The best place to get your car care done. Nice and clean place. Friendly staff and professional mechanics. Best PRICING.
Vehicle: Toyota Corolla
Service Date: 06/23/2017
Review Created: 06/27/2017 08:08 AM
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